Low Voltage Field Technician

Position Summary

We are looking for a skilled dependable and highly organized Low Voltage Field Technician to join our field operations team.

We are not simply a low-voltage contractor. We are a full-service IT Cybersecurity Infrastructure and Technology Services company which means this position offers considerably more room for technical growth than a traditional cabling or security technician role.

The technician will work across structured cabling fiber optics access control surveillance relays and related infrastructure while being exposed to the networking IT cybersecurity and systems that ultimately sit on top of that infrastructure.

For someone who wants to develop beyond installation work there are significant opportunities for cross-training and advancement into networking systems cybersecurity infrastructure engineering project management and other technical disciplines.

This is a hands-on position for someone who takes pride in doing work correctly cleanly and thoughtfully. The ideal candidate is technically capable mechanically inclined self-managed and comfortable working independently while also taking direction from senior technical leadership.

This is not a position for someone who simply wants to pull cable.

We are looking for a technician who thinks about the complete installation: how equipment will be mounted how cables will be routed how the system will be serviced five years from now how the finished work will look how the technology integrates with the rest of the environment and whether the installation represents the quality of work we expect our customers to receive.

Technical Experience

Candidates should have practical field experience with several or all of the following:

* Structured cabling systems including Cat5e Cat6 Cat6A coaxial and other low-voltage cabling
* Cable routing dressing labeling testing troubleshooting and certification
* Copper termination including RJ45 connectors keystone jacks patch panels and related hardware
* Fiber-optic cabling
* Running and protecting fiber in commercial environments
* Fiber termination
* Fiber testing and troubleshooting
* Understanding fiber types connectors polarity loss and proper handling procedures
* Access control systems
* Door strikes
* Magnetic locks
* Request-to-exit devices
* Door position switches
* Card readers
* Controllers
* Power supplies
* Relays
* Surveillance and IP camera systems
* Camera mounting and positioning
* Network-connected surveillance equipment
* NVR and related infrastructure
* Low-voltage relays dry contacts triggers and basic control circuits
* Reading wiring diagrams and understanding basic electrical and low-voltage schematics
* Troubleshooting field wiring and system integration issues

Experience with additional systems such as intrusion detection intercoms audiovisual systems automation networking wireless systems or building controls is a plus.

Experience with IT and networking is also valuable but not required for an otherwise strong candidate who wants to learn.

Tools & Installation Skills

The technician must be comfortable safely and competently using professional construction and installation tools including:

* Cordless drills
* Hammer drills
* Rotary hammers
* Impact drivers
* Reciprocating saws
* Oscillating multi-tools
* Hole saws
* Masonry bits
* Step bits
* Fish tapes and fish rods
* Cable pulling equipment
* Ladders
* Hand tools
* Crimpers and termination tools
* Cable testers and electronic testing equipment

The technician should understand how to select the correct tool fastener anchor drill bit mounting method and installation technique based on the material and environment.

We expect our technicians to work carefully around finished surfaces and existing customer property.

Being able to make something work is important.

Being able to make it work without unnecessarily destroying everything around it is even better.

Responsibilities

The Low Voltage Field Technician will:

* Install low-voltage cabling and systems in commercial and residential environments
* Run terminate label test and troubleshoot copper and fiber-optic cabling
* Install and service access control systems
* Install and service surveillance systems
* Wire and troubleshoot relays contacts power supplies and related control devices
* Mount equipment securely and professionally
* Maintain neat and organized cable pathways racks panels closets and work areas
* Follow plans drawings specifications and project instructions
* Identify installation problems and develop practical solutions in the field
* Coordinate with project leadership when field conditions differ from drawings or expectations
* Protect customer property and maintain clean work areas
* Clean the work area before leaving a job site
* Maintain tools equipment materials and company property
* Accurately document work performed
* Record labor and time worked against the appropriate project ticket or task
* Document materials used when required
* Record technical details device locations cable identifiers test results and system changes
* Take appropriate photographs of completed installations and important field conditions
* Communicate progress problems delays and material requirements promptly
* Complete assigned work without requiring constant supervision

Personal Characteristics

Technical ability is important but how the technician approaches the work is equally important.

We are looking for someone who is:

* Organized tools materials cables notes and work areas should have a purpose and a place.
* Clean finished work should look professional and job sites should be left cleaner than they were found.
* Thoughtful consider what happens before drilling the hole cutting the wall pulling the cable or mounting the device.
* Self-managed able to understand the objective develop a plan execute the work and communicate when assistance is needed.
* Responsible owns their assignments and follows through.
* Diligent verifies that the job is actually complete rather than assuming it works.
* Detail-oriented labeling documentation cable management alignment testing and finish quality matter.
* Resourceful capable of solving unusual field problems without immediately becoming stuck.
* Professional respectful of customers coworkers job sites and company standards.
* Curious interested in understanding not only how something is installed but why it works.
* Willing to learn technology changes constantly and there is always another skill to develop.

Documentation & Accountability

Our technicians are expected to document their work as part of the jobnot as an afterthought.

Candidates should already be accustomed to working within a service ticketing project-management or time-tracking system and should be comfortable documenting:

* Arrival and departure times
* Labor performed
* Work completed
* Work remaining
* Problems encountered
* Troubleshooting performed
* Materials used
* Equipment installed
* Relevant serial numbers and device information
* Test results
* Photographs
* Recommendations or follow-up work

The technician must be able to provide clear enough documentation that another technician can understand what occurred without needing a verbal explanation.

If the work took eight hours we should be able to understand what happened during those eight hours.

Leadership & Mentorship

This position will work directly under our Chief Fabricator an extraordinarily experienced technical craftsman whose abilities span low-voltage systems electronics fabrication construction troubleshooting engineering and the art of figuring out how to make things work when conventional answers fall short.

Calling him an all-around savant and genius is only partially a joke.

For the right person working alongside him represents a rare opportunity to learn techniques methods and practical problem-solving skills that are difficult to obtain from a classroom certification program or YouTube video.

Someone who is curious observant humble enough to learn and ambitious enough to absorb everything available to them could gain an enormous amount of knowledge in this position.

Consider it a potentially once-in-a-career apprenticeship disguised as a field technician job.

More Than Low Voltage: IT & Cybersecurity Career Growth

One of the biggest differences between this position and a conventional low-voltage job is what surrounds it.

Our company operates across:

* Managed IT services
* Networking
* Cybersecurity
* Cloud infrastructure
* Microsoft 365
* Firewalls and network security
* Wireless networking
* Servers and virtualization
* Structured cabling and fiber infrastructure
* Surveillance
* Access control
* Physical security
* Technology projects and systems integration

That creates opportunities for technicians who demonstrate ability curiosity and initiative to expand their careers into other areas of technology.

A technician may begin by installing the fiber feeding a network switch and eventually learn how to configure the network running across it.

They may install a surveillance camera and later learn about VLANs firewalls cybersecurity cloud management and the infrastructure supporting that camera.

They may install an access-control reader and eventually learn how identity networking security and physical access systems integrate.

We actively encourage cross-training.

Employees who demonstrate aptitude and interest may have opportunities to learn from our engineering IT cybersecurity networking and project teams.

For someone who wants technology to become a career rather than simply a job there is a tremendous amount to learn here.

Training & Professional Development

We believe in developing talented people.

Depending on the employees role interests performance and the needs of the company professional development opportunities may include:

* Hands-on cross-training
* Manufacturer training
* Technical certifications
* Industry training courses
* Networking and cybersecurity education
* Access-control and surveillance manufacturer training
* Fiber and structured-cabling training
* Internal mentorship
* Exposure to larger and increasingly complex technology projects
* Opportunities to work alongside senior engineers and technical specialists

We especially value people who continuously become more capable.

The more you can do the more valuable you becometo the company to our customers and to yourself.

Compensation & Benefits

We want strong employees to build long-term careers with us.

Our compensation and benefits package includes:

* Health insurance
* Three weeks per year of combined PTO and sick time
* Paid parental leave
* Training and professional-development opportunities
* Cross-training opportunities across IT networking cybersecurity infrastructure surveillance and access control
* Vehicle credits/allowances for eligible field employees
* Opportunities for technical certification and manufacturer training
* Opportunities for increased responsibility and career advancement
* Exposure to a broad range of technologies and project environments

Specific benefits eligibility requirements and vehicle programs may vary based on position and employment status.

Requirements

* Previous professional low-voltage installation experience
* Demonstrated experience with structured cabling
* Experience working with fiber-optic cabling
* Experience with access control systems
* Experience with surveillance systems
* Understanding of relays and basic low-voltage control circuits
* Ability to safely operate professional power tools
* Ability to troubleshoot technical problems methodically
* Ability to work independently and manage assigned responsibilities
* Strong organizational and documentation skills
* Ability to communicate professionally with coworkers supervisors customers contractors and other trades
* Valid drivers license and reliable transportation as required for field work
* Ability to perform the physical requirements associated with field installation work

Physical Requirements

The position may require:

* Working from ladders
* Working above ceilings
* Working in telecommunications rooms and equipment closets
* Drilling into concrete masonry wood drywall and metal
* Pulling cable through ceilings walls conduits and pathways
* Carrying tools ladders cable and equipment
* Lifting and positioning equipment
* Working indoors and outdoors
* Working in active construction environments
* Occasional work in confined dusty hot or otherwise uncomfortable spaces

What Success Looks Like

A successful technician in this role does not need someone standing behind them telling them what to do every five minutes.

They understand the assignment think through the installation organize what they need execute the work carefully test everything clean up after themselves document what they did and communicate the result.

When they encounter something they do not know they ask intelligent questions learn from the answer and ideally never need to ask the same question twice.

They gradually become capable of handling more complicated work making better technical decisions and taking greater ownership of projects.

Most importantly they care about the finished product.

We are looking for someone who wants to become exceptionally good at their craft continuously expand their technical abilities and build a career in technologynot simply someone looking for another low-voltage job.