Logistics Coordinator

Primary Function of Position:
This lead level position is responsible for all phases of receipt movement storage tracking and shipment of service materials and tools required for field service and order fulfillment.   Job duties include materials transactions using SAP and troubleshooting; perform document and reconcile inventory cycle counts; manages interfaces with delivery carriers; and facilitates support of daily service operations throughout the warehouse. Mentor and assist in training peer members of logistics team; work closely with fellow team members and able to independently audit processes and procedures for compliance.

Roles & Responsibilities:

• Mentor and Train Logistics Coordinators in preferred methods and requirements for put-away 3rd party warehouse replenishment FRU order fulfillment and shipments worldwide
• Provide logistics support for all global RMAs
• Ensure timely shipment of all outbound FRU shipments to meet contractual obligations and customer requirements
• Work with customs brokers and freight forwarders to resolve import/export operational issues

• Able to resolve shipping issues
• Able to process FRU orders for domestic (U.S.) and international customers
• Manage international shipping documentation requirements
• Maintain tactical and strategic interfaces with shipping carriers (FedEx DSV DHL UPS Crane Logistics RCS Logistics Expeditors and Network Global Logistics)
• Projects for warehouse safety and housekeeping continuous improvement per 5S principles
• Train and certify for use of material handling (fork lift and pallet jack) equipment per policy and procedures; audit safety inspections of equipment
• Contributing member of cross-functional teams that target continuous improvements for materials management
• Follow all corporate regulatory safety policies and procedures
• Perform other projects or duties as assigned.
• Meet departmental goals/objectives

Qualifications :

Skills Experience Education & Training:

• Possess high school diploma AA degree preferred
• Possess prior warehouse (5 years) or experience in all aspects of receiving shipping and manufacturing operations support
• Inventory management experience (cycle counts physical inventory)
• Prior ability to audit process issues and lead project teams
• Prior medical industry experience
• Operations management education (APICS ASQ ISM)
• Prior experience and/or certification in operating material handling equipment
• Ability to lift 40 pounds frequently each day
• Extensive walking and repetitive physical motion (squatting bending lifting) is required (at least 70% of hours worked)
• Able to demonstrate accuracy and thoroughness in completing work assignments while complying with verbal and written instructions
• Prior computer experience (including MS Office products and ERP systems) preferably SAP and Agile.
• Process shipments using FedEx Ship Manager UPS World Ship or Freight Forwarder AWB
• Knowledge of Kanban systems and other lean material handling principles
• Excellent verbal and written communication skills
• Highly customer and service focused

Additional Information :

Due to the nature of our business and the role please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside or plan to reside in Alabama Arkansas Delaware Florida Indiana Iowa Louisiana Maryland Mississippi Missouri Oklahoma Pennsylvania South Carolina or Tennessee.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

We provide market-competitive compensation packages inclusive of base pay incentives benefits and equity. It would not be typical for someone to be hired at the top end of range for the role as actual pay will be determined based on several factors including experience skills and qualifications. The target compensation ranges are listed.

Remote Work :

No

Employment Type :

Full-time