Logistics coordinator (Korean Bilingual)
Duluth, MN - USA
Job Summary
This role is responsible for end-to-end logistics operations across Ocean Import Ocean Export US Drayage and Air Freight. The position manages customer communication coordinates with carriers forwarders and drayage vendors and oversees freight cost/billing accuracy to ensure smooth and reliable logistics execution for key accounts.
Key Responsibilities
- Ocean Import: Manage shipping schedules review B/L and customs documentation track inbound cargo and resolve issues through timely customer communication
- Ocean Export: Process bookings prepare and review shipping documents (S/O B/L etc.) coordinate schedules with carriers and support export customs clearance
- US Drayage: Coordinate port/rail terminal pickup and delivery schedules negotiate and settle drayage vendor rates and manage demurrage/detention charges
- Air Freight: Coordinate urgent and special cargo shipments manage flight schedules and freight rates and communicate with forwarders
- Provide regular status updates and issue reporting to customers
- Verify vendor (carrier forwarder drayage company) rates and invoices and manage the billing/settlement process
- Handle freight claims and billing dispute resolution
- Maintain logistics data and prepare reports (KPIs cost analysis etc.)
Qualifications :
- Bachelors degree (Logistics International Trade Business or related field preferred)
- Minimum 2 years of experience in ocean/air freight operations (experience in import export or drayage preferred)
- Business-level English communication skills (email and phone correspondence)
- Proficiency in MS Office (Excel PowerPoint etc.)
- Strong attention to detail and ability to manage multiple tasks with a high level of responsibility
Preferred Qualifications
- Prior experience at a freight forwarder ocean carrier or 3PL
- Understanding of US drayage/terminal operations
- Experience using TMS/ERP or other logistics systems
- Experience supporting manufacturing (especially solar/energy sector) accounts
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract