Enter a job title or keyword
Local Account Manager
Job Location:
Job Location:
Richmond, VA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
23 October 2026 (20 hours ago)
Posted:
Application Deadline:
20 January 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
| Job Description | Serve as Abacus dedicated account manager for regular communication service delivery monitoring and problem resolution with the City and all Using Agencies. Receive and acknowledge email staffing requests from Using Agencies with the DPS Contract Administrator copied and confirm assignment requirements. Coordinate candidate submittals and support Using Agency interviews and selection. Prepare PDF assignment quotes with all required fields: date contract number candidate name and title start date pay rate bill rate hours ordered and duties summary. Validate that bill rates conform to Attachment K pay ranges and not-to-exceed markups. Track each assignment through ERP requisition and PO issuance before the candidate starts work. Submit background check verification to the Citys HR Background Check Coordinator at least 3 business days before the start date or submit a written exception request. Confirm drug screening per the requesting agencys location method and scope. Ensure Temporary Staff are ready to work within the agreed timeframe typically within 10 business days. Prioritize urgent and emergency requests including after-hours weekend and declared-emergency staffing. Provide 7 calendar days written notice when Temporary Staff cannot complete an assignment. Remove deficient Temporary Staff within 24 hours of City notice and provide a replacement within 7 calendar days. Address conduct issues and take immediate corrective action on City misconduct reports. Arrange parking before onboarding and coordinate badges NDAs and City-provided equipment and PPE. Oversee weekly electronic timesheet approval and accurate billing of overtime weekend and holiday hours. Manage offboarding: return of City property exit interviews and end-of-assignment evaluations. Administer temp-to-hire conversions under the proposed conversion fee structure. Deliver the monthly utilization report by the 15th of each month and the annual summary report on fulfillment and service metrics. Support compliant invoicing and semiannual cooperative-use reporting. Coordinate incumbent staff transitions with the City and other contractors as needed. | ||||||||
| Skill set info | Public-sector account management under multi-department PO-based master contracts. Full-cycle staffing operations from requisition through offboarding. Rapid-response and emergency staffing coordination. Bill rate pay rate and markup administration. Background screening drug testing and FCRA compliance. Employee relations corrective action and replacement management. Timekeeping payroll coordination and FLSA overtime rules. Accurate auditable contract reporting. Strong written and verbal communication with prompt responsiveness. Staffing experience in maintenance and skilled trades administrative financial and business analysis roles the Citys highest-volume categories. Working knowledge of Virginia employment law and municipal procurement processes. Proficiency with ATS and timekeeping platforms advanced Excel Word and PDF tools and Outlook and Teams. Residence in the Richmond VA metropolitan area with availability for on-site meetings at City Hall and Using Agency worksites. Availability during City core hours (8:00 a.m.5:00 p.m. MondayFriday) with escalation coverage for evening weekend and emergency requests. Valid drivers license and reliable transportation. | ||||||||
| Education | Bachelors degree in Business Administration Human Resources Public Administration Management or a related field. | ||||||||
| Certifications (preferred not mandatory) | Certified Staffing Professional (CSP) American Staffing Association. SHRM-CP or SHRM-SCP or PHR or SPHR (HRCI). OSHA 10-Hour or 30-Hour General Industry relevant to maintenance assignments. | ||||||||
| Documentation Required for submission | Resume | ||||||||
| Work Hours | As-needed | ||||||||
| Account Manager Name (Proposal Team) | |||||||||
| Work authorization required | US Citizen & GC | ||||||||
| Relocation is accepted | No | ||||||||
| Remote work | No | ||||||||
| Additional Notes if any | On-site |
By applying for this job you agree to receive calls AI-generated calls text messages or emails from and its affiliates and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy atPrivacy Policy - Abacus.
Required Experience:
IC
About Company
Abacus Insights simplifies healthcare data with best-in-class data management solutions that improve data quality and drive valuable insights. We provide our customers with an intelligent platform that unlocks the value of data and removes the burden of maintaining legacy data managem ... View more
