Litigation Support Analyst (Hosting)

TransPerfect Legal Solutions(TLS) empowers legal professionals to leverage AI analytics and multi-language technology across e-discovery forensic consulting due diligence privacy managed review and staffing projects. TLS delivers software and service solutions to every Am Law 200 and Global 100 firm and the majority of Fortune 500 corporate legal departments.

Provide technical Hosting support to Project Management Teams globally as well as administrative support to the SAM team and assist with Managed Services clients. Manage electronic discovery solutions for the culling processing hosting and conversion of electronically stored information (ESI) for end clients consisting of mainly law firms and Fortune 500 companies.

Communicate with Project Management Teams as well as clients in order to effectively execute tasks throughout the life cycle of a case.

Assist with E-mail gate keeping of Managed Services clients.

Support with billing and invoice QC of Managed Services and inclusively billed clients.

Organize and maintain all historical data and reports related to client profitability.

Troubleshoot any tech-related issues both internally and externally.

Be available to answer client questions about web hosting software and perform various administrative functions of the application(s) to meet clients needs.

Handle multiple projects and jobs to ensure deadlines are met.

Develop and utilize strong analytical skills to research potential solutions and determine appropriate course of action.

Ensure jobs are completed according to client and industry standards and that job specifications and deadlines are adhered to.

Perform other tech-based special projects or duties when required.

Work with Relativity and LAW to execute document productions including bates stamping creating load files and performing OCR

Bachelors Degree in related field such as computer sciences or information management-technology a strong technical background is helpful.

Knowledge of MS Office applications required.

Ability to convey technical processes and terminology into easy to understand language.

Strong organizational skills.

Excellent customer service skills.

Strong written and oral communication skills.

Available to work overtime including evenings and weekends as needed.

Ability to work well under pressure and meet tight deadlines.

Positive attitude and ability to develop and implement new ideas to create customized solutions on a client by client basis.

Experience in litigation technology/vendor side preferred.

General data analytics experience.

MS Access / database experience.

Knowledge of SQL and/or Visual Basic.

Experience with LAW PreDiscovery or IPRO is a major plus.

Experience with Concordance and Summation is a plus.

Experience administrating Relativity.

At TransPerfect there are a lot of growth opportunities. The successful candidate will be ambitious and motivated with the ability to learn quickly. If youre ready to join a growing company and jumpstart your career we want to hear from you! All departments offer career growth and development that can combine your skills interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

For more than 25 years we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed but also this fast-paced environment employees are intellectually stimulated so they can grow alongside the organization. From Intern to President we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical dental and vision insurance 401k matching membership to child-care providers and other TransPerks. You even get your birthday off because lets face it were stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation national origin disability veteran status or any other characteristic protected by state federal or local law

For more information on the TransPerfect Family of Companies please visit our website at and