Lifestyle Director
West Palm Beach, FL - USA
Job Summary
- Design and implement a robust calendar of events and experiences that cater to a wide range of interests and preferences including but not limited to dining fitness wellness court sports cultural events pet events themed events social groups and social gatherings.
- Plan coordinate and implement programs classes and special community-wide events that promote a healthy active lifestyle delivered within a luxury environment.
- Develop and manage the department budget and provide recommendations to leadership.
- Act as main point of contact for all member events including creating all event orders event marketing invitations menu selection RSVPs billing coordination and onsite representative to ensure the consistent delivery of high-quality programs.
- Maintain high standards of customer service and satisfaction at all times.
- Collaborate with other departments within the community including the sales team to ensure seamless delivery of all programs and events.
- Build strong relationships with local businesses organizations and vendors to bring unique and engaging experiences to the community.
- Create and distribute all regular resident member correspondence including but not limited to monthly member newsletter club announcements seasonal procedural announcements club flyers signage and calendars promotions events etc.
- Act as primary owner for all member website and social media duties; responsibilities include update and creation of online content distribution of communication tracking member activity and collecting member feedback.
- Maintain electronic membership database and hard files.
- Track resident participation numbers to measure activity success and communitywide metrics.
- Welcome new residents to the community and perform new resident member orientation.
- Work closely with the Real Estate sales team to promote community events and experiences and to provide concierge-style assistance to residents.
- Assistthe sales team with prospects and in sharing the elevated lifestyle of the community.
- A genuine passion for creating memorable experiences and enriching the lives of others with a proven track record of successful planning and execution of events and experiences.
- Strong organizational and project management skills with the ability to handle multiple tasks and priorities simultaneously.
- Excellent interpersonal and communication skills with the ability to build strong relationships with residents staff and external partners.
- Should possess a high level of energy social skills initiative enthusiasm and cooperation as well as exercise good judgment and discretion.
- Public speaking skills with small and larger groups.
- Must be able to organize participate and direct in-community event set-ups.
- The ideal candidate will be outgoing and welcoming.
- Ability to work nights weekends and holidaysrequired.
- Regular and reliable attendance.
- A degree in recreation hospitalitysalesor communication field is preferred and/or practical experience in planning charitable events or company social calendars.
- Prior experience with private club residential community is a plus.
This position includes eligibility for the following benefits subject to applicable plan terms:
- Healthcare Benefits Medical Dental and Vision coverage
- Retirement Benefits 401(k) with employer match (19 years of age and older)
- Time Off Paid time off (PTO) and leaves of absence in accordance with applicable law and eligibility criteria
Required Experience:
Director
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more