Licensed Technician (RN, RT, or LPN)

Licensed Technician Summary:VGM Fulfillment processes and ships CPAP resupply orders and medical supplies on behalf of home medical equipment suppliers. A division of VGM Group and an industry leader in fulfillment services VGM Fulfillment is rapidly growing and looking for a Licensed Practical Nurse Registered Nurse or Respiratory Therapist to join the team. The Licensed Technician will be working with medical equipment specifically CPAPs and ensuring patients receive the highest standard of care. This role will be responsible for filtering through orders verifying prescriptions and communicating any concerns with customer service representatives. The individual in this role will also be responsible for ensuring that medical equipment is set correctly based on prescriptions and patient needs. This is a fast-paced position with urgent deadlines requiring strong personal drive and commitment to success.

Whats more At VGM Group we are 100% employee owned.Click to view more aboutVGM!

If you are looking for a unique opportunity to utilize your valid nursing license this role could be for you.

Working Location:VGM Warehouse - Phoenix AZ

Hours:Full-time Monday-Friday 1st shift 6am-2:30pm

Licensed TechnicianResponsibilities

• Properly translate CPAP machine prescription settings that comes over from home medical equipment suppliers
• Pick set and ship medical devices for all life sustaining machines (Adaptive Servo-Ventilation etc.)
• Oversite of all medical device orders to check for accuracy to the prescription
• Responsible for handling incoming CPAP request from vendors patients and manufacturers
• Follows strict HIPAA confidentiality guidelines
• Responsible for keeping all parties informed of order status; keeps timely and accurate notes of customer interactions and transactions recording details of inquiries comments as well as actions taken
• Answers telephone and emails timely; takes messages as needed providing answers to questions from patients staff and manufacturing companies
• Be available to come in early and stay late as needed to provide adequate support to the business
• Maintain a clean and safety work environment to prevent accidents and injuries.
• Maintain compliance safety and quality standards by ensuring strict adherence to company policies and procedures.
• Ability to obtain necessary licensing paid for by VGM to sustain the role and manage the renewal process
• While performing the duties of this job the employee maybe required to assist with other departmental functions upon request
• Maintains a clear and organized work environment by ensuring all work areas are kept tidy and free of hazards by regularly cleaning and organizing tools equipment and materials.

Licensed Technician Qualifications

• Valid and active Iowa nursing license required Licensed Practical Nurse (LPN) Registered Nurse (RN) or Respiratory Therapist (RT)
• Flexible with the ability to routinely adapt to change
• Ability to work in multiple software systems at a time
• Maintain a positive and professional attitude while working with others of varying backgrounds
• Set a positive example through personal attendance and time management
• Demonstrate accurate verbal and written communication skills with clients and coworkers
• Work cooperatively in a team environment to achieve business goals and growth opportunities
• Flexible in scheduling as one weekend a month may be required

Physical Requirements

• Ability to lift up to 15lbs at times
• Ability to stand and walk throughout the facility 25% of the workday
• Visual abilities to include reading distance vision and peripheral vision
• Strict adherence to all physical safety standards

Learn more about VGM Group Inc.:

Headquartered in Waterloo Iowa VGM is a 100% employee-owned company providing business and professional services to thousands of business customers across North America. Services include group purchasing commercial insurance management of healthcare services and networks in post-acute cases healthcare distribution direct to patient homes specialty consulting online education digital print and traditional marketing and more. VGM employs approximately 1700 people across 40 states and Canada with more than 1100 working in Iowa. VGM has been named the Top Workplace in Iowa on multiple occasions and is proud of its role in the communities in which it serves. For more information visit.

This job description reflects the general duties of the job but is not a detailed description of all duties which may be inherent to the position. Reasonably related additional duties may be assigned to the individual Associate.

VGM Group Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex pregnancy national origin disability genetic information military or veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.