Library Coordinator Online Learning Support

Join the Utah State University Librarys User Experience & Engagement team collaborating with library colleagues to develop and maintain online resources that help users find understand and effectively use library services and resources.

The library is seeking an Online Learning Support Coordinator to collaboratively develop maintain and improve the librarys online learning resources and services. This position will primarily focus on helping ensure that digital resources including Canvas learning modules library research guides online tutorials FAQs and library video content are current accessible user-friendly and aligned with student and instructional needs.

The position also provides virtual assistance through the librarys chat service and supports online service workflows and works collaboratively with colleagues across the library to create consistent high-quality virtual experiences and support broader library priorities and initiatives.

Reporting to the Head of User Experience & Engagement this is a full-time benefited Library Coordinator position with a minimum salary of $49000.

Anticipated start date: September 2026

• Support the development maintenance and continuous improvement of the librarys online learning resources including Canvas modules tutorials research guides FAQs and video content.
• Review online content to ensure accuracy consistency usability and alignment with library and campus priorities; identify outdated or redundant content and coordinate updates with liaison librarians and other content owners.
• Support the accessibility of online learning resources and library content helping ensure materials meet accessibility standards and provide an inclusive experience for all users.
• Contribute to usability content strategy and program assessment using user feedback analytics assessment data and best practices to improve online library resources and virtual services.
• Develop maintain and assess frequently asked questions and other self-service resources to help users find answers and navigate library services independently.
• Provide virtual reference assistance through the librarys chat program.
• Develop and support training resources and opportunities that help library staff effectively create maintain and improve online learning resources and services.
• Participate in other library initiatives and projects that advance User Experience & Engagement priorities.

Minimum Qualifications

• Bachelors degree; or four years of library experience.
• Effective communication and interpersonal skills with the ability to work positively and professionally with students staff faculty and community members.
• Ability to work independently and collaboratively prioritize work meet deadlines and manage competing responsibilities.
• Strong problem-solving organizational and judgment skills.
• Demonstrated ability and interest in learning and using new technology including online learning platforms and software.

Preferred Qualifications

• Experience developing maintaining or supporting online learning resources digital content tutorials or instructional materials.
• Experience working with Canvas LibGuides/Springshare YouTube or similar online learning and content-management platforms.
• Experience providing virtual reference chat or other online library services preferably in an academic library.
• Experience supporting online accessibility usability content strategy or user experience initiatives.
• Experience collecting organizing analyzing or reporting assessment data including use of spreadsheets databases analytics tools or other data-management systems.

Along with the online application please attach:

1. Resume to be uploaded at the beginning of your application in the Candidate Profile under Resume/CV
2. Cover letter to be typed/pasted at the end of your application

**Document size may not exceed 10 MB.**

Work is performed indoors in an open office environment with shared cubicle workspaces. Employees are protected from weather and contaminants but may experience occasional temperature changes. The position requires prolonged sitting frequent computer use and repetitive hand motions (such as typing) as well as regular walking talking and hearing. The position also requires occasional lifting carrying pushing and pulling of library materials and the ability to move loaded book carts.

Founded in 1888 Utah State University is Utahs premier land-grant public service university. As an R1 research institution Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local regional and global communities. USU prepares students to be active civically engaged leaders who are prepared to address critical societal challenges. Dedicated to providing a high-quality and affordable education USU remains a leader in research discovery and public impact.

USU enrolls over 29800 students both online and in person atlocations throughout the state.Utah States 30 locations include a main campus in Logan Utah residential campuses in Price and Blanding and six additional statewide campuses along with education centers serving every county. USU educates students from all 50 states and more than 80 countries. For over 100 years USU Extension has served and engaged Utahns serving every county in the state.

Competing at the NCAA Division I level in 16 sports USU is a proud member of the Pac-12 Conference officially joining on July 1 2026. The Aggies capped a historic final season in the Mountain West by capturing nine combined regular-season and tournament titles in 202526 with five teams advancing to postseason play. This tradition of excellence extends to the classroom where 232 student-athletes earned academic honors and to the community where USU ranked second nationally in Division I service hours with nine teams placing in the top 10 for community service.

Utah State is dedicated to fostering a community where all individuals feel respected valued and supported and where diversity of thought and culture are cultivated. We seek to recruit hire and retain people from all walks of life who willchampion excellence in education research discovery outreach and believe that promoting a strong sense of community and belonging empowers and engages all members of USU to thrive and be recognized our commitment to employees when they namedUtah State the best employer in Utahin 2023.Learn moreabout USU.

The university provides aDual Career Assistance Programto support careers for partners who are also seeking is committed to providing access and a reasonable accommodation for individuals with disabilities. To request a reasonable accommodation for a disability contact the universitys ADA Coordinator in the Office of Human Resources at or.

*updated 07/2026

In its programs and activities including in admissions and employment Utah State University does not discriminate or tolerate discrimination including harassment based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy Title IX or any other federal state or local law.

Utah State University is an equal opportunity employer and does not discriminate or tolerate discrimination including harassment in employment including in hiring promotion transfer or termination based on race color religion sex national origin age genetic information sexual orientation gender identity disability status as a protected veteran or any other status protected by University policy or any other federal state or local law.

Utah State University does not discriminate in its housing offerings and will treat all persons fairly and equally without regard to race color religion sex familial status disability national origin source of income sexual orientation or gender identity. Additionally the University endeavors to provide reasonable accommodations when necessary and to ensure equal access to qualified persons with disabilities.

In all circumstances Utah State University follows state and federal laws related to sex-segregated spaces.

The following office has been designated to handle inquiries regarding the application of Title IX and its implementing regulations and/or USUs non-discrimination policies:

Civil Rights & Title IX Office

Old Main Room 405

1475 Old Main Hill Logan UT 84322

For further information regarding non-discrimination please visit or contact:

U.S. Department of Education

Denver Regional Office

U.S. Department of Education

Office of Assistant Secretary for Civil Rights

*updated 08/2026