Librarian and Information Services Manager Cascade Region

Job Number

King County Library System (KCLS) is seeking a service-minded strategic-thinking Librarian Services Manager (official title: Librarian and Information Services Manager) to join the Cascade regions management team.

About the Opportunity:

As a Librarian Services Manager you will advance the KCLS mission vision and values by supervising mentoring and supporting librarian staff across all specialties. Your leadership will help ensure high-quality service delivery in the library in the community and online.

In this role you will work closely with the Regional Management Team to provide strategic support and subject-matter expertise. Together you will help ensure that library and information services are delivered effectively efficiently and in alignment with KCLS standards policies and service directives.

You will guide assigned staff activities across the region including communicating and implementing policies procedures programs and projects. The Librarian Services Manager plays a key role in developing and executing strategies and supporting programming.

As a member of the KCLS team your background in library service will inform your ability to apply management and supervisory best practices champion Intellectual Freedom and navigate challenging situations with confidence. You will model positive relationship-building with patrons staff and management and help ensure the library remains responsive to community needs and interests. Experience building and leading a team of direct reports and providing clear expectations and direction is a strong plus.

This is a regional role; therefore the schedule may require working in multiple locations across the region based on business needs.

The Cascade Regionincludes the following libraries:

• Redmond
• Sammamish
• Fall City
• Snoqualmie
• North Bend

REQUIRED: Applicants must attach a current resume and cover letter which addresses relevant work experience education and training as it relates to this position.

About King County Library System (KCLS):
KCLS has a vision of a world where knowledge allows diverse communities to prosper and order to support this vision we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons providing an unparalleled collection of library materials resources technology services and programs.

Approximately 1000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach programs and virtual assistance. Our service area includes cities towns tribal lands and unincorporated districts of King County with the exception of the city of Seattle.

From a 2021-2022 comprehensive Diversity Equity and Inclusion (DEI) Assessment Demographics and Language Report of the more than 1.5 million residents who live within the KCLS service area almost half identify as Black Indigenous or People of Color (BIPOC). Moreover roughly one-third of the KCLS community speaks a language other than English as their first language.

The King County Library System values the diverse perspectives lived experiences and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply including BIPOC (Black Indigenous and other people of color) immigrants refugees women LGBTQIA individuals with disabilities veterans etc.

KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire.

Need an accommodation to apply or interview Call or email.

KCLS ensures equal opportunities and consideration for all job applicants without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. KCLS does not tolerate discrimination or harassment during any stage of employment including in recruiting hiring promotion termination leave of absence compensation or training.

Essential Duties/Major Responsibilities:

Any of the following duties may be performed. These examples are not necessarily performed by all incumbents however and do not include all specific tasks an incumbent may be expected to perform.

1. Hires trains mentors evaluates coaches and disciplines assigned employees across the region.
2. Coordinates assigned staff activities and functions across region including communicating and implementing policies and procedures programs and projects.
3. Advocates on behalf of staff and patrons needs and interests at region and system levels.
4. Contributes to the overall management of the region as a member of the Region Management Team.
5. Fosters a cooperative work environment.
6. Participates in region goal setting and strategic planning. Develops and implements goals and plans for regions programs services events and collections.
7. Coordinates with the system service coordinators for delivery of services.
8. Manages and approves payroll time entries and leave requests.
9. Coordinates with members of Region Management Team about direct reports work schedules to support library operational and service needs.
10. Tracks and monitors assigned budgets and produces reports.
11. Promotes educates and supports principles of Intellectual Freedom with staff and patrons. Resolves related concerns or redirects to appropriate source.

Secondary Duties:

1. Resolves staff and patron incidents problems concerns and conflicts. Ensures the Code of Conduct is followed or redirects to appropriate source.
2. May be responsible for safe and efficient operations in an assigned facility.
3. Participates in activities such as staff meetings committee work and training.
4. Engages with the community and special population groups.
5. Initiates participates and collaborates in the library profession beyond KCLS. Maintains professional expertise in order to provide relevant public service.
6. Performs other related duties as assigned.

Core Competencies:

Customer Focus

Primarily focused on customer needs able to deliver high quality value added services. Constantly strives to find new ways to increase customer satisfaction and understanding foster equitable services and forge meaningful connections.

Valuing Diversity

Manages relationships with all kinds and classes of people inclusively and equitably; respects values and encourages the unique dimension each employee adds to the organization and each member of the community brings to the whole. Seeks opportunities to learn from differences.

Ethics Values and Judgment

Exercises best judgment trustworthiness and professional standards of conduct; consistently demonstrates organizational values moral principles and accountability in behavior character and action. Defends intellectual freedom and patron confidentiality.

Professional & Technical Knowledge

Demonstrates proficiency in professional and technical skills/ and or knowledge in position related areas; purposely keeps up with current developments and trends in areas of expertise in order to foster personal success and connections for others.

Coaching and Counseling

Facilitates the development of others knowledge abilities and skills to fulfill job and role responsibilities more effectively. Provides timely feedback guidance and encouragement to help others achieve better performance and goals; builds confidence of others.

Managerial Courage

Tactfully provides direct and actionable feedback in a timely manner is open and direct but not intimidating; deals head-on with people and problems even in the most difficult situations.

Vision and Strategic Thinking

Supports promotes and ensures alignment with the organizations vision mission and values; holds big picture view while setting priorities often uses breakthrough strategies to find the way forward.

Building Effective Teams

Blends people into cohesive teams that apply their diverse skills and perspectives to achieve common goals; creates and supports strong morale and a healthy work environment.

Accountability

Holds self direct reports and others accountable for achieving intended outcomes; follows up and monitors progress to ensure that things stay on track; models organizational values and norms.

Desired Minimum Qualifications:

• Masters of Library Science degree from an American Library Association accredited school of Librarianship and
• Washington State certification as a Librarian;
• A minimum of three to five years of certified librarian experience with at least three years in a supervisory capacity; or
• Any equivalent combination of education training or experience that demonstrates the ability to successfully perform the duties of the position.
• Evidence of strong mentoring and/or training experience

Special Requirements:

• Washington State Librarians Certificate
• Valid Washington State Drivers License

Physical Demands: While performing the duties of this job the employee is constantly using hands in conjunction with frequent finger use and typing this typing may be repetitive up to frequently. Frequently sits and occasionally will stand and walk. Will frequently reach up to chest level with hands and arms and up to occasionally will bend. The employee will frequently lift/carry less than 10 pounds and seldom lift to 20 pounds up to maximum 35 pounds and seldom push/pull carts using light force.

Work Environment: The job is performed indoors in a library setting and in the community. Job involves working a varied schedule including evenings and weekends which may change periodically. Work involves travel between libraries within a region. Encounters situations that involve behavioral issues. Position involves frequent interruptions with maximum flexibility required.