Enter a job title or keyword
Liaison Package Handler
Job Location:
Hourly Salary:
Experience Required:
Posted:
24 May 2026 (30+ days ago)
Posted:
Application Deadline:
21 August 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Availability: Up to 30 hours per week
Luxer Ones Package Liaison team is seeking a professional organized and customerfocused individual to support package management operations at luxury apartment communities.
As a Package Liaison you will help maintain package rooms and locker systems at assigned properties within your region. You will visit the site multiple times per week to ensure smooth efficient and residentfriendly package operations.
As a Package Liaison you will help maintain package rooms and locker systems at assigned properties within your region. You will visit the site multiple times per week to ensure smooth efficient and residentfriendly package operations.
What Youll Do
- Provide inperson verbal and written assistance to residents with packagerelated questions or issues
- Ensure all packages are promptly scanned into the Luxer One software system
- Label sort and organize packages to maintain a clean easytonavigate package room
- Audit Luxer Lockers to ensure package delivery quality assurance
- Identify aging or unclaimed packages and email residents with pickup reminders including notice of returntosender deadlines for stale packages (typically 48 hours depending on property policy)
- Confirm returntosender pickups when required
- Serve as the primary onsite liaison between the property team and Luxer One support
- Perform light maintenance or troubleshooting on package room or locker systems
- Conduct scheduled audits of package rooms and lockers (dependent on site and volume size)
- Occasionally support outreach efforts such as visiting prospective properties for audits or informational dropoffs
- Work independently and represent Luxer One professionally as the primary or sole liaison at the assigned site(s)
- Deliver select packages directly to residents doors (60lbs limit)
Role Details
This is a parttime position typically 2025 hours per week depending on operational needs. As part of a growing service program this role offers opportunities for expanded responsibilities and advancement as the program continues to scale
Requirements
Who You Are
Youre professional personable and comfortable representing our brand in upscale residential communities. You build positive friendly relationships with property managers and residents alike and you take pride in delivering excellent service.
Requirements:
- 12 years of customer service experience in a client-facing role
- Reliable transportation such as a personal vehicle or access to public transit; ideally you live in or near the designated service area
- Comfort using technology including digital package management systems and an iPad
- Strong organizational and problemsolving abilities
- Clear written and verbal communication skills
- Ability to perform regular physical activity including lifting and arranging packagessome of which may be bulkywithin legal guidelines and maneuvering safely within storage areas
- Ability to sit and stand for extended periods
- At least 18 years old
- Willingness to perform additional duties as assigned; responsibilities may evolve based on business needs
Benefits
Whats In It For You
- Opportunities for growth: Were committed to developing our team. Last year 42% of our employees earned promotions through mentorship crosstraining and new challenges.
- A culture that celebrates you: As Luxens we value diverse perspectives and experiences. Our inclusion programs create space for connection learning and shared purpose.
- 401(k) with employer match
- Accrued PTO to relax recharge and rest
- Accrued Paid Sick Leave
- Uniform and equipment provided
