Letter Processor

Westgate Resorts is seeking a detail-oriented Letter Processor to join our team in Ocoee Florida. In this administrative support role you will be responsible for preparing processing and distributing outgoing correspondence to timeshare owners guests and team members. This position plays a critical role in supporting document management mail processing imaging scanning and print production operations while ensuring accuracy and timely delivery of communications.

The ideal candidate is highly organized thrives in a fast-paced high-volume environment and can effectively manage time-sensitive deadlines while maintaining exceptional attention to detail.

What You Will Do:

• Generate and utilize system queries to determine daily weekly and monthly mailing requirements.
• Prepare print process and distribute outgoing correspondence including physical mail and email communications.
• Operate and support document imaging systems including document preparation scanning indexing and quality verification.
• Assist the Ocoee Copy Center with print production fulfillment packaging and shipment of print requests.
• Process Customer Service Department (CSD) requests in accordance with departmental policies procedures and service standards.
• Maintain accurate records and ensure all documents are processed efficiently and securely.
• Collaborate with internal departments to support business operations and customer communication needs.
• Perform additional administrative and operational duties as assigned by management.

Qualifications :

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

What You Will Bring:

• Previous experience in mail processing document management records management administrative support mailroom operations print services scanning or office services preferred.
• Strong attention to detail with a commitment to accuracy and quality.
• Ability to work independently as well as collaboratively within a team environment.
• Demonstrated ability to prioritize tasks and meet multiple deadlines in a fast-paced high-volume setting.
• Strong organizational time management and problem-solving skills.
• Comfortable utilizing computer systems document imaging software and office equipment.
• Excellent communication and customer service skills.
• Ability to handle confidential information with professionalism and discretion.

Additional Information :

Why Westgate  

• Comprehensive Health Benefits Medical Dental and Vision Coverage
• Paid Time Off Vacation Sick and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay Access Your Earnings When You Need Them
• Family-Focused Benefits Pregnancy Parental Leave and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) Support When You Need It Most
• Life Disability Accident Critical Illness and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program Exclusive Discounts on Hotels Cruises Resorts Restaurants Entertainment and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship One scholarship of up to $40000 is awarded each year to one eligible dependent of a current Team Member.
• Career Growth and Advancement Opportunities
• Community Involvement Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability status or any other protected status under federal state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process please email with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility duty or qualification required. Duties responsibilities and activities may change at any time with or without notice.

Remote Work :

No

Employment Type :

Full-time