Leisure Assistance Representative
Sarasota, FL - USA
Job Summary
Work Remotely Flexible Scheduling Training Included
We are expanding our client support team and looking for reliable individuals who enjoy communicating with people organizing details and helping plans come together smoothly.
As a Remote Leisure Assistance Representative youll serve as a resource for clients throughout the planning and reservation process. Youll help gather information coordinate arrangements answer questions provide updates and assist with the various details connected to upcoming plans.
The position combines customer service research organization and coordination in a flexible remote setting.
Prior industry experience is not required. Training and continued support are provided.
- Speaking with clients about dates preferences requests and priorities
- Researching options that align with individual needs
- Assisting with reservations and confirmation details
- Organizing information related to accommodations transportation activities and schedules
- Keeping client records and planning information current
- Providing timely updates as arrangements are confirmed
- Following up on incomplete requests or outstanding decisions
- Helping with modifications when plans or availability change
- Answering general questions and explaining next steps
- Reviewing details to help ensure information is complete and accurate
You dont need a specific professional background to be considered. Were primarily looking for people who can provide dependable service and manage responsibilities independently.
You should be:
- Comfortable interacting with clients
- Clear and professional in your communication
- Organized when managing multiple details
- Consistent with follow-up
- Able to work independently from home
- Comfortable navigating websites email and digital platforms
- Willing to research and compare information
- Able to adjust when circumstances change
- Patient and solution-focused
- Motivated to learn new processes and systems
Backgrounds in customer service hospitality reservations administration sales scheduling or other service-focused fields can translate well into this position.
Training and resources will help you develop experience across several areas including:
Client Relations
Learn how to guide conversations identify needs and provide reliable ongoing support.
Reservation Coordination
Work with confirmations dates scheduled services and changing arrangements.
Research
Learn how to locate and compare options based on client preferences and requirements.
Planning & Organization
Keep multiple components deadlines and client details organized.
Digital Client Support
Use online tools and systems to manage communication and information remotely.
- Fully remote work
- Flexible scheduling
- Initial training and continued learning resources
- Ongoing team guidance
- Access to online planning and client-management tools
- Opportunities to develop transferable customer service skills
- Experience in reservations coordination and client relations
- Opportunities for growth based on performance and consistency
This position may appeal to you if you enjoy working with people but also like the organizational side of planning.
You may especially enjoy the role if you:
- Like researching destinations accommodations and experiences
- Enjoy helping people sort through different options
- Are good at keeping track of dates and details
- Prefer variety in your day-to-day responsibilities
- Like solving problems when plans change
- Want a flexible remote environment
- Are interested in customer service hospitality planning or reservations
Applicants must be located in an eligible region including:
United States United Kingdom Mexico Spain Australia or select LATAM regions.
After applications are reviewed selected candidates will be invited to a live informational meeting.
During the meeting well provide a detailed look at:
- The company
- What the position involves
- Typical responsibilities
- Compensation structure
- Training and resources
- Available support
- The process for moving forward
The meeting will conclude with a Q&A allowing candidates to ask questions and get additional clarification about the role.
If you enjoy helping clients researching options staying organized and coordinating details we encourage you to submit an application for consideration.