Leave Program Manager

Patterson isnt just a place to work its a partner that cares about your success.

One of the distinguishing marks of our company is the talented people who embrace the people-first always advancing and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

The Leave Program Manager is accountable for the design implementation administration and continuous improvement of leave of absence disability paid leave accommodation and return-to-work programs while ensuring compliance with applicable federal state and local regulations. This role serves as the organizations subject matter expert for leave and accommodation programs providing guidance on complex cases overseeing third-party administrators and driving enterprise-wide process enhancements. This role leads cross-functional initiatives that improve program effectiveness employee experience compliance and operational outcomes.

Essential Functions

• Accountable for the design implementation administration and ongoing evaluation of leave of absence disability paid leave accommodation and return-to-work programs to ensure regulatory compliance operational effectiveness and a positive employee experience
• Serve as the enterprise subject matter expert for protected leave disability accommodation and return-to-work programs providing consultation and direction on highly complex cases escalated issues and policy interpretation
• Lead the oversight and vendor management of third-party administrators establishing service expectations resolving escalated issues monitoring compliance and driving continuous improvements in service delivery and program outcomes
• Develop maintain and update leave-related policies procedures and program documentation ensuring alignment with changing federal state and local laws and organizational objectives
• Partner with Human Resources Legal Payroll Risk Management Operations and other stakeholders to implement compliant and effective leave and accommodation solutions that balance employee needs with business requirements
• Analyze program data trends regulatory developments and operational metrics to identify risks recommend strategic improvements and implement solutions that enhance compliance employee support and organizational effectiveness
• Direct the development and administration of return-to-work and workplace accommodation programs promoting timely and sustainable employee reintegration while reducing lost work time and supporting workforce productivity
• Provide guidance coaching and technical expertise to team members managers and HR partners regarding leave administration processes regulatory requirements and best practices
• Comply with Company and department policies and standards; performs other duties as assigned

Minimum Requirements

• Bachelors Degree in Human Resources or a related field or equivalent education and/or experience
• 7 years of progressive experience in leave of absence disability accommodation administration or related benefits experience and
• 5 years of experience administering multi-state short-term disability long-term disability and state paid leave programs and
• Experience working with an outsourced leave management program or third-party administrator supporting leave and accommodation requests

Preferred Requirements

• Experience with HRIS leave management and case management systems

Skills and Abilities

• Proven experience interpreting and applying federal and state leave disability and accommodation regulations including FMLA ADA COBRA ERISA HIPAA ACA state paid leave programs and related compliance requirements
• Ability to interpret complex regulations assess risk and make sound decisions to resolve sensitive employee situations
• Excellent written and verbal communication skills with the ability to explain complex policies and requirements to diverse audiences both internally and externally
• Demonstrated ability to build collaborative relationships and influence outcomes across multiple functions
• Ability to analyze data identify trends and develop data-driven recommendations
• Strong problem-solving and conflict-resolution skills with a focus on achieving timely and practical solutions
• Demonstrated experience leading complex projects managing competing priorities and executing initiatives; experience leading program improvements implementations or vendor transitions
• Demonstrated discretion professionalism and ability to handle highly sensitive and confidential information

Preferred Licenses and Certifications

• Professional certification in Human Resources Benefits Disability Management or Leave Administration (e.g. SHRM HRCI CLMS CDMS) Preferred

Physical and Cognitive Demands

• Communicate/Hearing Frequently
• Communicate/Talking Frequently
• Learn New Tasks or Concepts Frequently
• Make Timely Decisions in the Context of a Workflow Frequently
• Complete Tasks Independently Constantly
• Maintain Focus Constantly
• Remember Processes & Procedures Constantly
• Stationary Position (Seated) Constantly
• Vision Constantly
• Hand/Eye Coordination Occasionally
• Bend Rarely
• Complete Tasks in a Noisy Environment Rarely
• Feeling/Grasping/Handling Rarely
• Move/Traverse Rarely
• Repetitive Motions Rarely

Working Environment

• Hazards Occasionally

Environmental Conditions

• Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The buildings primary work areas consist of desks chairs computers and other office equipment and devices for professional services.
• Remote: This position primarily completes work from a remote setting most commonly a home office. This may be referenced as flexible workplace.

Travel Requirements

• This position does not require travel

Whats In It For You:

We provide competitive benefits unique incentive programs and rewards for our eligible employees:

• Full Medical Dental and Vision benefits and an integrated Wellness Program

• 401(k) Match Retirement Savings Plan

• Paid Time Off (PTO)

• Holiday Pay & Floating Holidays

• Volunteer Time Off (VTO)

• Educational Assistance Program

• Full Paid Parental and Adoption Leave

• LifeWorks (Employee Assistance Program)

• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range based on various factors such as candidate location (geographical labor market) experience and skills.

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.