Learning Management System and Zoom Administrator

Binghamton University is a premier publicR1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character -shaped by our mission outstanding academics facilities and community life -promotes extraordinary student success research and service; Binghamton University is where our students faculty and staff thrive.

Working at Binghamton University is more than abouthaving a great job -it isabout having the opportunity to flourish in an exciting engaging environment. Our faculty and staff appreciate Binghamtons collegial and inclusive culture and its commitment to excellence education innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics distinguished faculty who value cutting-edgeand community-engaged research teaching and serviceexceptional staff and ultramodern facilities to engage and challenge its 18000 students. Our high-achieving student body represents diverse experiences from first-generation college-goers to international students. Beyond their talent these classmates share a desire to shape the future through technology insight intellectual exploration and community service.

We are an affirmativeaction/equal opportunity employer and in keeping with this commitment we welcome all to apply including veterans and persons with disabilities.

Budget Title: Lead Programmer/Analyst (SL-3)

Salary: Commensurate with experience

Binghamton Universitys Information Technology Services (ITS) is looking for an experienced system administrator to support our Learning Management System currently D2L Brightspace as well as our Zoom Video Conferencing environment.

The LMS Administrator will be responsible for the administration of our LMS and Zoom environments including development and design maintenance support training and communications. The successful candidate must be able to work both independently of direct supervision as well as collaboratively with a diverse group of faculty staff and students. The administrator will report to the Assistant Director of Client Support Services and work with the senior LMS administrator other members of the ITS staff and various departments and faculty across campus.

The LMS Administrator will:

• Provide administration and support for D2L Brightspace and Zoom environments including role permissions course merges and webinar configurations.
• Install configure and maintain integrations (eg. Gradescope Turnitin Panopto).
• Collaborate on system updates participate in technology integrations and manage the YuJa Panorama accessibility tool.
• Provide second level technical support and customer service via TeamDynamix (Binghamtons ticketing system).
• Act as the primary escalation point for vendor related issues with D2L and Zoom.
• Develop and lead workshops drop-in sessions and one-on-one consultations for faculty and staff.
• Represent the LMS team in campus committees work groups and project teams.
• Maintain and update support websites and Knowledge Articles related to Brightspace and Zoom.
• Must be able to maintain data confidentiality and adhere to compliance standards (HIPAA FERPA PCI etc).

• Bachelors degree (or higher)
• Minimum of one year experience in LMS administration and technical customer support with Brightspace Blackboard Canvas or other LMS.
• Experience delivering LMS support to faculty staff and students in traditional or hybrid learning environments
• Customer service skills and the ability to communicate effectively in oral and written form with technical and non-technical clients
• Experience developing technical documentation and leading training workshops
• Experience troubleshooting LMS user impacting issues
• Demonstrated ability to stay current with industry trends emerging technologies and best practices

Preferred:

• A Bachelors in Computer Science Information Systems/Sciences or a related field
• Three years of experience working as a LMS administrator preferably Brightspace
• Experience configuring and/or implementing 3rd party LTI tools in an LMS
• Familiarity with project management practices with the ability to manage competing projects
• Experience using ITSM ticketing software preferably TeamDynamix
• Knowledge of instructional design principles practices and/or theories
• Demonstrated knowledge of web accessibility (WCAG) standards
• Familiarity with LMS-integrated digital accessibility tools (e.g. YuJa Panorama Anthology Ally)
• Knowledge of technical standards (e.g. IMS SCORM LTI) and their implementation
• Experience working with Application Programming Interface (API) calls and data automation within an LMS
• Experience supporting learning tool integrations including plagiarism detection software virtual proctoring tools and video content management systems. (e.g. Gradescope Turnitin Panapto Respondus Zoom)
• Experience working in a large complex organization in higher education or a research environment

Visasponsorshipis not available for this position. If you currently needsponsorshipor will need it in the future to maintain employment authorization you do not meet eligibility requirements.Additionally please note that Binghamton University is not an E-Verify employer.

Offers of employment will be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials

BinghamtonUniversity is a tobacco-free campus.

Pursuant to Executive Order 161 no State entity as defined by the Executive Order is permitted to ask or mandate in any form that an applicant for employment provide his or her current compensation or any prior compensation history until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time please contact the Governors Office of Employee Relations ator via email

Payroll informationcan be found on our website letters may be addressed To the Search Committee.

Postings active on the website accept applications until closure.

For information on the Dual Career Program please visit:
Opportunity/Affirmative Action Employer
The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment compensation and other terms and conditions of employment without discrimination on the basis of age race color religion disability national origin gender identity or expression sexual orientation veteran or military service member status marital status domestic violence victim status genetic predisposition or carrier status or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR as well as the Universitys complete Non-Discrimination Notice may be foundhere.

Binghamton University is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and activities. To request reasonable accommodation to participate in the job application or interview process contact the ADA Coordinator by completing theReasonable Accommodation Request Form.

All applicants must apply via Interview Exchange: for Internal Applicants:July 22 2026

Deadline for External Applicants: Open until filled

Review of applications will begin immediately and continue until the vacancy is filled.

Please submit:

1. Resume
2. Cover letter and
3. Contact information for three professional references

You may add additional files/documents after uploading your resume. After you fill out your contact information you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: Experience:

Unclear Seniority