Learning & Development Consultant

Help Shape How UW Credit Union Learns Adapts and Grows

At UW Credit Union we believe learning is more than trainingit is a critical driver of employee success organizational effectiveness and an exceptional member experience. In fact one of our five core values as an organization is Fostering Continuous Learning and we need you to help us do this.

Were seeking a Learning & Development Consultant to help us build a more digitally fluent workplace by designing innovative learning experiences driving technology adoption and helping employees confidently navigate the tools that power our organization.

In this role youll blend learning strategy instructional design technology adult learning principles and consulting skills to create engaging learning solutions that support employees at every stage of their journey. Youll partner closely with leaders and subject matter experts across the organization to enhance learning experiences increase adoption of workplace technologies and influence how we leverage learning data and systems.

If youre passionate about adult learning learning technologies user adoption and helping people embrace change wed love to meet you.

Youll Thrive Here If You:

• Enjoy translating complex information into engaging learning experiences.
• Are energized by helping people adapt to change and learn new technologies.
• Balance creativity and strategy when solving business challenges.
• Use data and feedback to continuously improve outcomes.
• Build strong partnerships and influence without direct authority.
• Are comfortable navigating ambiguity and finding practical solutions.
• Enjoy facilitating learning in virtual in-person and hybrid environments
  

• Design develop and deliver engaging instructor-led virtual and self-paced learning experiences for employees across the organization.

• Create learning content job aids guides and digital resources that support a hybrid workforce.

• Lead learning initiatives that increase employee adoption confidence and effectiveness with workplace technologies.

• Partner with leaders and subject matter experts to identify learning needs and recommend solutions.

• Develop training communication and support strategies for new systems tools and business initiatives.

• Manage and optimize learning technologies including the Learning Management System and digital learning platforms.

• Support the ongoing enhancement of the new employee orientation experience.

• Analyze learning engagement and adoption metrics to measure effectiveness and identify continuous improvement opportunities.

• Partner with stakeholders to improve learning technology integrations and the overall employee experience.

• Build strong relationships across the organization and serve as a trusted consultant on learning technology adoption and organizational change.
  

Education & Experience

• Bachelors degree or equivalent combination of education and experience.

• Four or more years of experience in Learning & Development Organizational Development Human Resources Training or a related field.

Skills

• Experience designing and facilitating learning programs for adult learners.

• Experience administering or supporting a Learning Management System (LMS).

• Strong presentation facilitation communication and consulting skills.

• Demonstrated ability to build partnerships and influence stakeholders across multiple levels of an organization.

• Experience supporting learning technology HR technology or digital workplace initiatives.

• Experience with content authoring tools such as Rise 360 Canva or LMS creation tools.

• Experience leveraging Microsoft 365 tools to improve learning and collaboration.

• Experience within a financial services banking or credit union environment.

• Knowledge of adult learning theories and instructional design models.

• Visual design skills to support structured learning experiences to help our adult learners
  

Working at UW Credit Union

Join one of Wisconsins premier financial institutions a National Top Workplace and multi-year recipient of Madison Magazines Best Places to Work Wisconsin State Journals Top Workplaces and Milwaukee Journal Sentinels Top Workplaces to receive:

• Paid time for vacation holidays and volunteering
• Paid parental leave and caregiver leave
• 401k company match of up to 5% plus approximately 4% discretionary match
• Variable bonus reward
• Competitive Medical Dental and Vision plans including domestic partner eligibility
• Tuition reimbursement
• Opportunities for professional growth and development
• Employee Assistance Program
• And more!

All employees must possess valid work authorization to work for UWCU on the date of hire. UWCU does not provide immigration sponsorship or support for employment authorization to include but not limited to sponsorship or support for H-1B F-1 OPT TN or other visa category.