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Lead Wastewater Operator


Job Location:

Santa Cruz, CA - USA

Hourly Salary: USD 33 - 38
Posted: 29 September 2026 (3 days ago)
Application Deadline: 27 December 2026
Vacancies: 1 Vacancy

Job Summary

WHO ARE WE:At Natural Systems Utilities we are dedicated to providing sustainable innovative solutions in the water and wastewater services industry. Specializing in the design operation and maintenance of utility systems we prioritize environmental responsibility reliability and customer satisfaction. Join our team and be part of an organization that values teamwork integrity and a commitment to a sustainable future.

SUMMARY:The Lead Operator based in NSUs Santa Cruz CA office supports wastewater operations across the Santa Cruz service area. This role provides technical direction field coordination advanced operations and maintenance support training troubleshooting alarm and emergency response recordkeeping and timely communication of facility status risks and client needs.

DUTIES AND RESPONSIBILITIES:

  • Provide daily technical direction work coordination and field support to operators and assigned staff.
  • Plan assign and review operations maintenance sampling inspections and site coverage to ensure safe accurate timely work.
  • Perform process testing including pH dissolved oxygen chlorine residual flow and other control parameters to support permit compliance.
  • Review data lab results alarms trends and field observations; make or recommend process adjustments to maintain compliance and optimize performance.
  • Complete and review operating logs maintenance records sampling documentation Discharge Monitoring Reports and other required reports.
  • Perform and coordinate preventive maintenance on treatment equipment including blowers pumps filters belts valves UV systems generators controls and related equipment. See Addendum A.
  • Train and mentor operators on procedures safety sampling process control recordkeeping alarm response and troubleshooting.
  • Maintain accurate records for operations equipment status maintenance work orders fuel mileage timesheets expenses and required documentation.
  • Promptly inform the Supervisor and operations management of plant issues compliance risks safety or client concerns repairs expansion needs and resource needs.
  • Coordinate with maintenance vendors laboratories clients engineers regulators and internal teams to support safe compliant operations.
  • Collect samples complete chain-of-custody documentation submit samples review results and escalate compliance concerns.
  • Operate facilities in accordance with regulatory requirements permits client expectations and NSU standards.
  • Participate in and help coordinate 24-hour on-call coverage including alarms emergencies after-hours work weekends and holidays.
  • Model and enforce EH&S policies report hazards and ensure assigned staff use required PPE and safe work practices.
  • Professionally discuss operations maintenance compliance and corrective actions with management clients visitors engineers and regulators.
  • Assist with monthly operating reports for clients NSU or regulatory agencies.
  • Represent NSU professionally with operators clients regulators engineers vendors and the public.
  • Enter confined spaces as needed after NSU training.
  • Perform other related duties as assigned.

QUALIFICATIONS:

  • Must be 21 years of age or older.
  • High school diploma or GED required; related coursework or training in wastewater water collections maintenance supervision or a technical field preferred.
  • Minimum 4 years of progressively responsible water/wastewater operations experience preferred including troubleshooting field coordination and compliance support.
  • Lead senior operator trainer or crew coordination experience preferred.
  • Standard schedule: MondayFriday 7:00 a.m.3:30 p.m. with a 30-minute lunch and adjustments based on operational needs.
  • Must participate in the on-call roster including after-hours weekend and holiday work as needed.
  • Overtime as required.
  • Certificates licenses and registrations as required.
    • Drivers License
    • CA Wastewater Treatment Grade 2 License minimum required

WHAT WE OFFER:

  • Top-Tier Benefits: We offer comprehensive medical vision and dental insurance to keep you and your family healthy.
  • Employer-Paid Basic Life Insurance: Your peace of mind matters and we provide employer-paid life insurance to protect you and your loved ones.
  • Disability Coverage: With both short-term and long-term disability coverage you can feel secure knowing youre supported during difficult times.
  • Tuition Reimbursement: We are committed to helping you enhance your career. NSU offers tuition reimbursement to support your ongoing education and professional development.
  • Mentorship: At NSU youre not alone. Our team includes experienced mentors who have been in the business for years offering guidance and support every step of the way.
  • Motivated Team: Join a team of passionate driven individuals who are dedicated to making a real impact on the environment and the communities we serve.

Pay range: $33.33$38.33 per hour based on certifications licenses and relevant experience.


The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties responsibilities or physical requirements. Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any accommodations may be made to enable individuals with disabilities to perform the essential functions.


Natural Systems Utilities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements NSU complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

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Required Experience:

IC