Lead Technical Program Manager

About Definitive Healthcare:

At Definitive Healthcare (NASDAQ: DH) were passionate about turning data analytics and expertise into meaningful intelligence that helps our customers achieve success and shape the future of healthcare. We empower them to uncover the right markets opportunities and peoplepaving the way for smarter decisions and greater impact.

Headquartered just outside of Boston Massachusetts Definitive Healthcare operates across North America Europe and India supporting a growing global client base of more than 2400 customers since our founding in 2011.

Were also a great place to work. In 2024 and 2025 we earned multiple workplace honors including Built Ins 100 Best Places to Work in Boston (both years) a Stevie Bronze Award for Great Employers and recognition as a Great Place to Work in India.

We foster a collaborative inclusive culture where diverse perspectives drive innovation. Through programs like DefinitiveCares and our employee-led affinity groups we strive to promote connection education and inclusion.

Our Program Management team serves as the connective tissue across Product and Engineering and key business functions including Sales Marketing Customer Success Finance HR Legal and Professional Services. We drive execution of strategic initiatives that improve operational effectiveness accelerate delivery and enable scalable business growth.

We are seeking a Lead Technical Program Manager to join our growing team. This individual contributor role serves as the Directly Responsible Individual for assigned initiatives accountable for delivery outcomes execution rigor and stakeholder alignment. We are looking for someone who embodies our core values in how they operate taking full ownership of outcomes bringing a data-driven and quality-first mindset to decision-making and continuously seeking opportunities to improve how teams plan execute and deliver.

Equally important this individual leads with integrity and respect building trust across teams communicating transparently and fostering a collaborative low-ego environment where teams can do their best work together.

• Predictable on-time delivery of complex cross-functional technical initiatives.
• Clear trusted visibility into program status risks and progress for stakeholders and leadership.
• Reduced execution friction across Product Engineering and Data teams.
• Improved consistency rigor and transparency in planning and delivery practices.

• Manage cross-functional technical projects and contribute to larger program initiatives from initiation through execution delivery and operationalization for healthcare and life sciences data and analytics products.
• Manage product development initiatives across Product and Engineering and/or technical initiatives with IT.
• Partner with stakeholders to define project scope objectives timelines success metrics dependencies and implementation plans and drive alignment and commitment to delivery outcomes
• Develop and maintain detailed project plans roadmaps RAID logs communication plans release schedules and status reporting.
• Coordinate cross-functional teams to ensure alignment on priorities milestones deliverables and timelines.
• Facilitate project meetings stakeholder reviews and program governance activities.
• Drive quarterly planning roadmap alignment prioritization and execution tracking activities.
• Contribute to the continuous improvement of program and project management practices.
• Drive decision-making across stakeholders by clearly framing tradeoffs risks and recommendations and escalating with proposed paths forward.
• Partner closely with engineering data and IT teams to understand system architecture data flows and technical dependencies to inform execution planning.

• Support and maintain program governance standards reporting frameworks operating cadences and execution processes.
• Apply appropriate delivery methodologies based on the nature of the initiative including agile practices where applicable.
• Ensure transparency into project status risks dependencies resource constraints and delivery timelines.
• Help drive operational efficiency and process improvement initiatives across teams.
• Maintain consistency in project documentation reporting and communication practices.
• Support software labor capitalization practices where applicable.
• Support agile development practices and contribute to continuous improvement of team processes.
• Operate within and help scale a structured program management framework including governance cadences standardized reporting and execution rigor across Product & Engineering and IT.

• Produce clear and concise project and stakeholder updates including dashboards and status reports.
• Drive consistent and effective use of Jira Confluence and/or Asana for transparent project planning reporting project tracking and time tracking.
• Support and improve Tempo time tracking adoption.
• Prepare executive-ready status reports dashboards meeting materials and KPI tracking.
• Support cross-program reporting and delivery visibility initiatives.
• Help improve workflows reporting structures and team collaboration practices.

• Identify and proactively manage project and program risks issues assumptions and dependencies.
• Coordinate mitigation plans and escalate critical concerns appropriately with clear recommendations and impact framing.
• Track cross-functional dependencies to support successful delivery outcomes.
• Support teams in resolving blockers and navigating competing priorities.

• Build strong working relationships across technical and business teams.
• Facilitate cross-team coordination to ensure alignment on priorities timelines and dependencies.
• Provide clear effective communication among stakeholders at varying organizational levels and functions.
• Translate complex technical or operational information into concise and actionable updates.
• Provide regular program updates on project status risks and outcomes to leadership and stakeholders.
• Support organizational change management and stakeholder engagement activities where needed.
• Interface regularly with senior leadership to provide executive-level updates influence priorities and support strategic decision-making.

• Foster collaboration accountability and operational excellence across teams.
• Contribute to a culture of continuous improvement and disciplined execution.
• Share best practices and support onboarding or mentoring of junior team members as appropriate.
• Act as a reliable and proactive partner within the Program Management organization.

• Bachelors degree in Computer Science Engineering or a related technical field required.
• 8 years of experience managing cross-functional technical projects and contributing to complex program delivery.
• Proven experience managing programs related to software engineering data science data engineering and other technical domains.
• Exposure to AI/ML initiatives data platforms or DevSecOps practices preferred.
• Deep understanding of agile development frameworks and engineering operations.
• Strong understanding of the software development life cycle required and software development experience preferred.
• Experience operating in a matrixed organization and driving complex cross-team dependencies at scale.
• Ability to operate effectively in environments involving data platforms pipelines APIs and distributed systems.
• Excellent organizational communication facilitation and stakeholder management skills.
• Strong critical thinking skills with the ability to manage multiple priorities in a fast-paced evolving environment.
• PMP SAFe Scrum or related certifications preferred.
• Proficiency with project management and collaboration tools including Jira Confluence and Asana required; experience with Tempo a plus.
• Experience with executive reporting governance processes and cross-functional coordination preferred.
• Results-driven adaptable self-motivated and comfortable navigating ambiguity.

Compensation and Benefits

The salary range for this position is $113000 $162000 per year which represents the base pay the company reasonably and in good faith expects to pay for this role. Actual pay within this range will be determined based on factors such as relevant experience skills and qualifications.

Depending on the position employees may also be eligible to participate in a company bonus or commission plan. All employees are eligible for a comprehensive benefits package including medical dental and vision coverage unlimited paid time off and participation in the companys 401(k) plan with employer contribution.

Why we love Definitive and why you will too!

• Industry leading products
• Work hard and have fun doing it
• Incredibly fast growth means limitless opportunity
• Flexible and dynamic culture
• Work alongside some of the most talented and dedicated teammates
• Definitive Cares our community service group gives all of us a chance to give back
• Competitive benefits package including great healthcare benefits and a 401(k) match

What our Employees are saying about us on Glassdoor:

Great Work atmosphere great work life balance excellent company to work for amazing top notch product incredible customer service lots of tools to help you succeed.

-Business Development Manager

Great team. Amazing growth. Employees are treated very well.

-Research Analyst

I have waited 36 years to work at a dream job for a dream company and I am so happy to have finally got there.

-Profile Analyst

If you dont fit all of these qualifications but believe youre still a great fit feel free to apply and tell us why in your cover letter.

If you are a California Colorado New York City or Washington resident and this role is a remote role you can receive additional information about the compensation and benefits for this role which we will provide upon request.

Definitive Hiring Philosophy

Definitive Healthcare is an equal opportunity employer that celebrates diversity and is committed to creating an inclusive workplace with equal opportunity for all applicants and teammates. Our goal is to recruit the most talented people from a diverse candidate pool regardless of race color religion age gender gender identity sexual orientation or any other status. If youre interested in working in a fast growing exciting working environment we encourage you to apply!

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Please note: All communications regarding the hiring process at Definitive Healthcare will come directly from one of our corporate recruiters or coordinators using an @ email address. We do not advertise open roles on Facebook and will never request money transfers or ask candidates to purchase equipment with a promise of reimbursement. If you receive any suspicious communication please contact to verify your status in the application process.