Lead System Engineer (Government)

This position requires office presence of a minimum of 5 days per week and is only located at customers site.

AT&T Global Public Sector is a trusted provider of secure IP enabled cloud-based network solutions and professional services to theFederal Government. We are dedicated to recruiting developing and empowering a diverse high-performing workforce that is passionate about what they do committed to our shared values and dedicated to our customers mission.

Our AT&T National Security organization supports our Nations Intelligence Community operating and assuring critical data voice video and collaboration services for the full spectrum of intelligence operations.

AT&T is seeking an experienced Lead System Engineer to support a professional services effort for a U.S. Government customer in the Washington DC metropolitan area. This role will focus on the design development operation and maintenance of mission communications systems services and supporting infrastructure. Key responsibilities include designing installing configuring implementing and maintaining customer mission solutions. The role requires technical expertise across multi-platform and multi-vendor applications virtual environments and SIP-based real-time communications applications. The Lead System Engineer will collaborate with a matrixed team of voice network and systems engineers to deliver complex solutions that support the customers mission objectives. We are seeking a highly motivated individual with strong critical thinking skills attention to detail and effective communication skills. The candidate must be comfortable working collaboratively to develop and deliver customer-focused solutions. This is a full-time position located on the customers premises.

Job Duties/Responsibilities:

• Collaborate with a team of system engineers to deploy configure maintain and operate mission application systems hosted in both physical and virtual environments. This role involves regular engagement with the customer engineering resources and third-party vendors to implement and maintain products and services supported for the customer.
• Maintain configure and operate mission systems (Red Hat Enterprise Linux Rocky Debian and Windows) in both physical and virtual environments. This also involves regular engagement with multiple third-party vendors to implement and maintain products and services supported by the customer.
• Manage various aspects of Sponsors mission system through all system life-cycles phases including planning designing evaluating selecting implementing maintaining and future migrations.
• Install and configure software patches and upgrades (OS database and applications) as well as hardware components (servers SANs hard disks etc.)
• Troubleshoot hardware and software errors by running diagnostics documenting problems and resolutions prioritizing problems and assessing impact of issues.
• Monitor and review system and application logs to audit for performance and security related activity and anomalies.
• Create and implement scripts and automation tools to support routine system/application tasks gather data/metrics for system dashboards and generate reports.
• Create and maintain application and system backups as well develop and perform disaster recovery plans and failover procedures.
• Create and maintain technical documentation that supports system administration procedures and tasks for installing operating and maintaining the systems and applications.
• Implement maintain and document system security hardening and compliance with customers standards/requirements.
• Manage capacity storage planning and database performance.
• Serve as Tier 3/4 escalation resource forO&Mtrouble and incident response.
• Willingness to be on-call and work outside normal business hours to perform system maintenance activities.
• Occasional travel to various locations within the Washington Metro Area

Required Clearance:

TSSCI with poly (#tssci) (#polygraph)

Required Qualifications:

B.S. in Computer Science Information Technology Telecommunications or similar.

*Education requirements are flexible depending on experience

The following skills / prerequisites required:

Minimum 5-10 years of working experience designing configuring implementing and maintaining enterprise classsystem solutions to include:

• Full stack system engineering of complex systems and networks to include design implementation and configuration & maintenance during the life cycle of the system. Experienced with analyzing requirements and collaborating with multiple engineering resources (i.e. developers database application SMEs) to deliver overall solutions.
• System network and/or database administration experience on enterprise-class environments with a focus in Linux as well as Windows platforms. Familiar with user account and group policy management application/service management and application patching and upgrades.
• Proficiency with both operating systems and networking software hardware and networking protocols. Strong understanding of TCP/IP networks networking troubleshooting and network protocols (SSH SFTP SCP HTTPS DNS SNMP etc.)
• Proficiency with database systems and basic database administration (Oracle MySQL PostGres)
• Knowledgeable of system cybersecurity concepts best practices and enforcing system security baselines configurations (i.e. CIS STIG) in both Windows and Linux environments.
• Experienced with creating technical documentation such as system design diagram user guides as well as test plans and installation and troubleshooting guides.
• Experienced with monitoring and review systems databases and application logs to audit and address anomalies.
• Experienced with creating and implementing scripts and/or automation tools to support routine system/application tasks gather data/metrics and generate reports.
• Experienced with creating and maintaining system continuity such as application and system backups as well disaster recovery plans and failover procedures.
• Strong and efficient problem-solving and inter-personnel communication skills written and verbal.
• Commitment to continuous learning/education both on and off the job to further enhance and develop skills and expertise for progression in role.
• Strong time management skills comfortable managing multiple priorities strong analytical and critical thinking skills and a collaborative approach to colleague engagement and work responsibilities.

- Candidate must be strong in analytical thinking and problem solving to investigate and troubleshoot problems inefficiencies and performance with tools and methods for analyzing monitoring and troubleshooting networkissuesor outages when they arise and demonstrated ability to diagnose and resolve network and application problems using rigorous logic.

- Candidate should also have strong interpersonal communication skills to collaborate effectively with engineering team and the Sponsor daily.

- Effectively provide training to Tier-1 to 3 staff on process and procedures relating to implementation configuration and support of voice solutions

-Occasionaltravel to other Sponsorlocations within the Washington Metro Area and domestic required.

-Candidate should demonstrate acommitment to continuous learning/education both on and off the job to further enhance and develop skills and expertise.

Desired Qualifications:

-ProfessionalCertifications:

• CompTIA Server Security
• Certified Information Systems Security Professional (CISSP)
• Red Hat Certified System Administrator
• Microsoft Certified Solutions Expert (MCSE)
• VMWare Certified Professional

- Experience with database administration (Oracle MySQL PostGres)

- Experience with implementing CIS/STIG benchmarks for cybersecurity baselines configurations of Windows and RHEL

- Experience with bash scripting (Bash Python Perl) and automation tools (Ansible Puppet)

- Experience with data and event management and analytics tools such as Splunk

- Experience with network management applications

- Experience with virtualization environments VMWare/vSphere or equivalent

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.