Lead Software Engineer (LMTS), Foundations

Qualified has been acquired by Salesforce! View the press release:

Salesforce

Salesforce is the #1 AI CRM where humans with agents drive customer success together. Here ambition meets action. Tech meets trust. And innovation isnt a buzzword its a way of life. The world of work as we know it is changing and were looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforces core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era Youre in the right place! Agentforce is the future of AI and you are the future of Salesforce.

Engineering at Qualified is a high-ownership high-velocity environment where engineers ship customer-facing product to real enterprises at scale. Were building at the frontier of AI product: developing agentic software and embedding AI directly into our platform using modern toolchains and processes that help engineers move faster while staying focused on high-impact problem solving.

Following our acquisition by Salesforce we continue to operate with the pace and ownership of a startupbacked by the distribution resources and long-term runway of a global enterprise. Engineers have true end-to-end ownership from idea to production: scoping implementation testing deployment monitoring and iterative improvement based on real customer feedback.

Youll work alongside a high-talent-density team that cares deeply about craft performance reliability and user experienceand that raises the bar through collaboration code review and strong engineering principles. The result is accelerated growth and impact: youll make architecture decisions solve meaningful system design challenges and see your work land quickly with customerswithout layers of approvals slowing you down.

Overview

Join our Foundations team at Qualified as a Senior Software Engineer and play a pivotal role in developing the infrastructure and critical systems that form the backbone of our operations. Our team is responsible for accelerating the delivery of value to our customers by building highly scalable cloud infrastructure robust CI/CD pipelines advanced monitoring and observability and top-tier engineering tools. Your goal will be to increase deployment velocity and confidence raise our quality bar and ensure our systems are capable of supporting complex real-time interactions with our customers.

This is a technical role with high impact where you will work on high-value technologies at the intersection of distributed systems orchestration and public cloud platforms. You will drive the evolution of our engineering practices refine our architecture and establish best practices across the organization. Beyond code you will collaborate with cross-functional partners to design build test and own the infrastructure that empowers our product engineering teams. Earning customer trust is paramount; therefore you will focus heavily on reliability scalability observability and maintainability to deliver business-critical solutions that directly contribute to our customers success.

What Youll Do

• Architect & Build: Lead the design and implementation of secure fault-tolerant and highly available cloud infrastructure on public cloud services.

• System Optimization: Continuously improve system performance identify bottlenecks and deploy optimizations for smooth operation at scale for highly-trafficked services.

• CI/CD Evolution: Lead the evolution of our Continuous Integration and Deployment pipelines in a multi-service environment reducing complexity and increasing resilience.

• Infrastructure Management: Plan and execute timely infrastructure upgrades and changes using infrastructure-as-code to enable faster execution improved scale and increased cost efficiency.

• Observability: Leverage tools like DataDog Sentry and others to monitor system infrastructure configure alerts for anomalies and proactively ensure system health.

• Documentation & Standards: Define promote and maintain runbooks operating procedures and system architecture diagrams. Uphold high standards of quality through rigorous testing and code reviews.

• Mentorship: Act as a force multiplier by providing technical guidance mentoring other engineers and fostering a culture of engineering excellence.

• Agility: Embrace a culture of flexibility and efficiency moving fast to capture opportunities while wearing multiple hats in a startup environment

What Were Looking For

• Experience: 7 years of experience in professional software development with a strong emphasis on backend systems cloud platforms and infrastructure.

• Languages: Proficiency in programming languages such as Go Python Typescript or Ruby.

• Cloud & Infrastructure: Deep experience architecting secure solutions on cloud-based infrastructure (e.g. AWS Google Cloud or Azure).

• Infrastructure as Code (IaC): Proven experience in automated provisioning using tools like Terraform CDK CloudFormation or Pulumi.

• Containerization: Experience with automated deployments using container orchestration technologies such as Kubernetes AWS ECS or Docker.

• Observability Tools: Strong hands-on experience with monitoring and logging tools such as DataDog Prometheus Grafana or ELK.

• Database Expertise: Familiarity with SQL RDBMS (PostgreSQL preferred) and data warehousing solutions (e.g. ClickHouse)

• AI-Assisted Development: Proficiency in AI-assisted software development (e.g. Claude Cursor etc.); you are capable of leveraging these tools to significantly accelerate your output from day one.

• Education: B.S. or Masters degree in Computer Science or equivalent work experience.

• Foundational Impact: Youll be a key member of our product team helping to shape the future of our platform by integrating cutting-edge AI technologies.

• High-Growth Environment: Join us at a pivotal stage where you can establish best practices that will scale with our rapid growth and expansion.

• Cutting-Edge AI: Work on unique challenges related to AI-driven products and help define the future of B2B applications.

• Close Leadership Collaboration: Partner with leadership to ensure AI is integrated into our strategic decision-making.

• Career Growth: Lead and grow as a key member of the product team with opportunities to build and manage a team as the company expands.

Applications will be accepted until June 30 2026

At Salesforce we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $172500 - $260100 select cities within the San Francisco and New York City metropolitan area the base salary range for this role is $207800 - $285800 annually.

• For Ontario-based roles the base salary hiring range for this position is CAD 154700 to CAD 204700 annually.

• For British Columbia-based roles the base salary hiring range for this position is CAD 154700 to CAD 212800 annually.

The range represents base salary only and does not include company bonus incentive for sales roles equity or benefits as applicable.

This posting is to fill a vacancy on our team unless otherwise noted.

Salesforce welcomes the United States compensation offered will be determined by factors such as location job level job-related knowledge skills and experience. Salesforce offers a variety of benefits to help you live well including: time off programs medical dental vision mental health support paid parental leave life and disability insurance 401(k) and an employee stock purchasing program. More details about company benefits can be found at .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights including with regard to use of AI tools and opt out option.

Unleash Your Potential

When you join Salesforce youll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best and our AI agents accelerate your impact so you can do your best. Together well bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future but to redefine whats possible for yourself for AI and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process please submit a request via this Accommodation Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit competence and qualifications without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law. This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey. It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between. Recruiting hiring and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation benefits promotions transfers reduction in workforce recall training and education.

Required Experience:

IC