Lead Slot Supervisor
Saint Charles, IL - USA
Job Summary
Responsible for overseeing the operations of slots on a specific shift. Ensure
compliance with gaming regulations handle guest service issues and monitor
game integrity. Also responsible for managing staffing resolving disputes and
maintaining a secure and fair gaming environment. Lead Slot supervisor is a bridge
between upper management and staff directing daily operations guiding team
members and ensuring quality standards are met.
Creates and ensures a fun-filled entertaining and exciting environment.
Acknowledge and greet guests warmly and sincerely on and off the game.
Adheres to interprets supports and explains established company policies
and procedures as well as applicable local state federal and other regulatory
procedures
Accountable for the adherence and/or enforcement of all written/internal
controls and procedures within the casino.
Responsible for having a full comprehensive knowledge of the internal controls
and adhering to and enforcing the same.
Coach monitor and develop the Slot team for improved performance.
Develops implements maintains and monitors an effective team member
relations program through effective communication.
Hires trains coaches assesses and reviews the job performance of
subordinates including both non-exempt and exempt team members.
Analyzes and reviews department-related reports. Reviews and provides input
for changes to the casino floor.
Monitors and implements the issuance of comps.
Assists in overseeing the operation of slots and ensures team members are
following company department and state regulations.
Ensures compliance with federal currency reporting requirements.
Enters the table closers at the completion of the gaming day.
Ability to add or adjust player reward credits through gaming activity ratings
Qualifications :
Must be at least 21 years of age.
Minimum of Two (2) years experience as a Slot Attendant and one (1) year as
a Slot Supervisor.
Effective knowledge of casino management software and live games
equipment
Ability to read write speak understand or communicate in English sufficiently
to perform the necessary functions of this position.
Ability to consistently comprehend retain and execute written verbal and
demonstrated directions explanations and guidance.
Ability to work in a fast-paced environment and effectively communicate with
guests team members and management.
Must be able to obtain and keep a license issued by the State Gaming
Commission
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Full-time
About Company
Boyd Gaming Corporation Boyd Gaming is one of the nations leading casino entertainment companies. But were so much more a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philo ... View more