Lead Scrum Master

Lead Scrum Master / Agile Delivery Manager (Cloud AI & Digital Transformation) with experience in Mortgage lending banking Domain

Required Experience

Experience as a Scrum Master Agile Project Manager Delivery Manager or Program Manager.

Proven experience leading Cloud Transformation AI/GenAI initiatives Digital Transformation programs and Enterprise Business Application delivery.

Strong understanding of cloud platforms such as Azure AWS and cloud-native architectures.

Experience managing AI/ML GenAI automation analytics and data-driven initiatives.

Demonstrated success delivering complex enterprise business applications platform modernization API integrations and digital banking solutions.

Experience working in Banking Financial Services Payments or other regulated industries.

Certified Scrum Master (CSM) SAFe PMI-ACP PMP or equivalent Agile certification.

Preferred Qualifications

Experience with Azure OpenAI Microsoft Copilot AI-powered business solutions Data & AI platforms and cloud modernization programs.

Familiarity with DevOps CI/CD API Management Microservices Kubernetes and modern SDLC practices.

Strong understanding of enterprise application portfolios including ERP CRM Workflow Digital Channels and Banking Platforms.

Experience leading Agile transformations at scale within SAFe or enterprise Agile environments.

Key Responsibilities

Agile Leadership & Delivery

Serve as Lead Scrum Master for multiple Agile teams supporting Cloud AI Digital Transformation and Business Application initiatives.

Facilitate Agile ceremonies including Sprint Planning Daily Stand-ups Reviews Retrospectives Scrum of Scrums and PI Planning.

Coach teams Product Owners and leadership on Agile best practices continuous improvement and delivery excellence.

Drive Agile maturity delivery predictability and operational excellence across programs.

Cloud AI & Digital Transformation

Lead delivery of cloud migration application modernization platform engineering and AI-enabled business solutions.

Coordinate cross-functional teams delivering AI analytics automation cloud-native applications and digital transformation initiatives.

Partner with architects engineering teams and business leaders to translate transformation roadmaps into executable plans.

Ensure alignment between business objectives cloud strategy and AI innovation initiatives.

Business Application Management

Manage delivery and enhancement of enterprise business applications including ERP CRM workflow automation digital platforms and banking systems.

Coordinate application lifecycle activities including planning development testing releases upgrades and production readiness.

Drive prioritization and execution of business and technology roadmaps across multiple application portfolios.

Support governance risk management and compliance requirements for business-critical applications.

Project & Program Management

Plan and manage complex programs involving multiple teams vendors and stakeholders.

Own project plans delivery roadmaps RAID logs dependencies budgets and resource planning.

Monitor program health using KPIs dashboards delivery metrics and executive reporting.

Proactively identify risks remove impediments and drive mitigation strategies.

Stakeholder Management

Act as the primary liaison between business leaders product teams architecture engineering operations and executive leadership.

Facilitate strategic planning roadmap discussions and executive reviews.

Translate business objectives into actionable Agile delivery plans.

Drive decision-making and alignment across complex organizational structures.

Operational Excellence

Collaborate with DevOps Cloud Engineering Security Data Engineering and Support teams to ensure smooth delivery and release execution.

Promote automation AI-assisted delivery practices and continuous improvement initiatives.

Support budget planning governance compliance audit readiness and operational health reporting.

Tools & Technologies

Jira Azure DevOps Confluence ServiceNow

Azure AWS Kubernetes Docker

AI/ML GenAI Azure OpenAI Microsoft Copilot

API Management Microservices DevOps CI/CD

Power BI Reporting & Executive Dashboards