Lead QA Platform Admin
Birmingham, MI - USA
Job Summary
Hello
This is Kumar from Tek Leaders Inc hope you are doing great. Please find the below Job Description.
Role: Lead QA Platform Admin
Location: Birmingham AL (Remote Position)
Duration: Long Term
Job Description:
We are seeking a Lead QA Platform Administrator to direct the operational administration and support of our enterprise QA platform ecosystem. This hands-on position focuses on platform operations and system administration rather than active quality assurance testing or automation script development. The selected professional will assume responsibility for operational oversight platform administration incident coordination vendor escalations access controls license management and technical documentation.
Key Responsibilities:
- Lead operational support and administration across Tricentis qTest Tricentis Tosca Playwright Selenium Postman and Sauce Labs.
- Provide hands-on administration of testing platform production and non-production environments.
- Administer projects releases cycles permissions reporting dashboards and vendor support cases.
- Coordinate non-production refresh activities with internal resources to maintain environment alignment.
- Support the strategic transition of the testing platform from on-premises hosting to cloud-based solutions.
- Provide operational guidance troubleshooting documentation and CI/CD integration support for automation frameworks.
- Manage platform documentation including runbooks administration guides known-issue records and knowledge articles.
- Direct incident triage escalation communication and resolution activities for major operational incidents.
- Conduct monthly platform health reviews and contribute to continuous improvement initiatives.
Required Qualifications:
Education: Bachelor degree in Computer Science Information Technology or a related technical field or equivalent professional experience.
Experience: Six or more years of experience administering enterprise QA testing DevOps or engineering technology platforms.
Technical Skills: Proven expertise in Tricentis Tosca and qTest administration including workspace configuration and license management. Experience managing platform access roles and utilization within an IT Service Management environment utilizing ServiceNow is required.
Preferred Qualifications:
- Professional experience within the financial services or banking sector.
- Technical experience with qTest Cloud migrations Splunk and Power BI dashboard development.
- Relevant certifications in Tricentis Tosca qTest or ITIL frameworks.
- Experience conducting quality maturity assessments.
Kumar K
IT Recruiter
LinkedIn: Required Skills: Tricentis qTestTricentis Tosca