Lead Program Associate
Job Location:
Washington, AR - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Bethany Womens Center N Street Village
Washington DC Full-Time Exempt Essential Onsite
Lead with Purpose. Make an Impact. Change Lives.
At N Street Village we believe every woman deserves a safe place to call home and the opportunity to thrive. For more than 50 years we have provided housing healthcare behavioral health services employment support and wraparound services to women experiencing homelessness in Washington DC.
Our work is rooted in dignity respect compassion and hope. Every day our team helps women rebuild their lives by creating pathways to housing wellness employment and long-term stability.
If you are passionate about serving others enjoy leading teams and thrive in a mission-driven environment where your work truly matters we invite you to join our team.
About the Opportunity
The Lead Program Associate serves as the frontline leader for daily operations at Bethany Womens Center. This role combines leadership direct client engagement crisis response operations and program coordination to ensure every woman receives compassionate trauma-informed person-centered care. You will mentor staff support volunteers and interns coordinate daily activities respond to emergencies and help create a safe welcoming environment.
Key Responsibilities
- Lead and coach Program Associates interns and volunteers.
- Coordinate daily program operations and ensure high-quality service delivery.
- Welcome clients and provide trauma-informed person-centered support.
- Assist with meals showers laundry clothing distribution and day services.
- Connect clients with internal and community resources.
- Respond to crises using de-escalation and agency protocols.
- Complete incident reports shift reports and required documentation.
- Monitor facility safety cleanliness inventory and readiness.
- Support meal service and food safety practices.
- Assist with scheduling onboarding mentoring and training.
- Serve as acting site lead in the Program Managers absence.
- Coordinate wellness programming workshops and community events.
- Develop and distribute the monthly wellness calendar.
- Collaborate with multidisciplinary teams and community partners.
Qualifications
Minimum Qualifications
- High School Diploma or GED required.
- Bachelors degree preferred in Social Work Human Services Psychology Public Health or related field.
- Two years of experience in homeless services human services shelter operations or related field.
- Strong communication leadership and organizational skills.
- Ability to work with individuals experiencing homelessness trauma behavioral health conditions and substance use disorders.
- Basic computer proficiency; HMIS experience preferred.
- CPR/First Aid and Food Handler Certification (or ability to obtain).
Preferred Qualifications
- Experience supervising frontline staff or volunteers.
- Knowledge of community resources.
- Bilingual candidates encouraged to apply.
Why Join N Street Village
- Mission-driven work that changes lives.
- Collaborative and supportive culture.
- Opportunities for professional growth and leadership development.
- Comprehensive training and development.
- Meaningful impact every day.
Working Conditions
This essential onsite position requires standing walking bending reaching and occasionally lifting up to 50 pounds. Employees work in a fast-paced environment serving women experiencing homelessness and may respond to crisis situations. Occasional evenings weekends or holidays may be required.
Equal Opportunity Employer
N Street Village is an Equal Opportunity Employer committed to diversity equity and inclusion. Employment decisions are made without regard to any protected characteristic under applicable federal District of Columbia or local law.
Join Us
If youre looking for more than just a job; if youre looking for a career where your leadership compassion and commitment can make a lasting impact we encourage you to apply today. Become part of the Village. Together we are building stronger futures for women across Washington DC.
1 Shift Sunday - Thursday 7:30 am - 3:30pm
Required Experience:
IC
