Lead product manager

About WRITER

WRITER is where the worlds leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And were proving its possible through powerful trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITERs end-to-end platform hundreds of companies like Mars Marriott Uber and Vanguard are building and deploying AI agents that are grounded in their companys data and fueled by WRITERs enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest Radical Ventures and ICONIQ Growth WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco New York City Seattle Austin Chicago and London our team thinks big and moves fast and were looking for smart hardworking builders and scalers to join us on our journey to create a better future of work with AI.

About this role

This is a chance to help shape the next chapter of WRITERs product at a moment when generative AI is redefining how work gets done. As senior staff product manager youll report directly to Wil Pong VP of Product and operate as a force-multiplier across the product organization setting direction where its unclear aligning stakeholders and making sure our most critical initiatives ship with excellence.

Youll own ambiguous high-impact problem spaces that span multiple product areas and teams and youll be equal parts strategist and operator. One moment youre shaping a multi-quarter roadmap; the next youre rolling up your sleeves to unblock execution. Were looking for someone who thrives at the intersection of customer empathy technical depth and business judgment and who is energized by turning complex evolving AI capabilities into products customers love.

We are open to hiring for this role at multiple levels with compensation ranges scaled to match your experience expertise and the scope of the role.

Your responsibilities

• Drive high-impact product initiatives end-to-end from discovery and problem definition through launch adoption and iteration across areas that span multiple squads and surfaces

• Shape product strategy and roadmap in partnership with the VP of Product and product leadership translating company-level goals into clear sequenced ambitious bets

• Spend time with enterprise buyers end users and prospects to uncover unmet needs validate problem-solution fit and champion the customer voice in every decision

• Partner closely with engineering and design to define requirements navigate technical tradeoffs and build the right things in the right order bringing real fluency to conversations about LLMs agents platform architecture and data

• Align cross-functional stakeholders across go-to-market sales marketing customer success and executive leadership communicating strategy and tradeoffs with crisp audience-appropriate narrative

• Define and own success metrics for your areas using data and qualitative signal to evaluate impact course-correct and tell the story of outcomes to leadership

• Raise the bar on product craft across the org by mentoring and coaching other PMs modeling best practices and strengthening a culture built on rigor customer obsession and velocity

Is this you

• 8 years of product management experience with a track record of owning and shipping complex high-impact products ideally in SaaS platform infrastructure or AI/ML-driven environments

• Senior- or staff-level experience operating autonomously across ambiguous multi-team problem spaces and influencing outcomes well beyond your immediate team

• Genuine customer obsession you instinctively go to the customer synthesize signal from noise and design from a deep understanding of real workflows and pain points

• Technical credibility to engage meaningfully with engineers and researchers on system design LLM capabilities data and architecture knowing when to go deep and when to defer to the experts

• A blend of strong strategic thinking and relentless execution you can set a compelling vision one moment and sweat the details of a release plan the next

• Exceptional communication that you tailor for any audience from a frontline engineer to the executive team driving alignment without relying on org chart authority

• A mentors instinct and a builders drive with the data-informed outcome-driven mindset to define success up front and move with the speed this environment demands

Nice to haves

• Experience building products powered by LLMs generative AI or large-scale AI/ML systems

• Background in enterprise software developer platforms or developer-facing products

• Familiarity with AI governance guardrails and the operational considerations of deploying AI in regulated or high-stakes environments

Benefits & perks (US Full-time employees)

• Generous PTO plus company holidays

• Medical dental and vision coverage for you and your family

• Paid parental leave for all parents (16 weeks)

• Fertility and family planning support

• Early-detection cancer testing through Galleri

• Flexible spending account and dependent FSA options

• Health savings account for eligible plans with company contribution

• Annual work-life stipends for:

  • Wellness stipend for gym massage/chiropractor personal training etc.

  • Learning and development stipend

• Company-wide off-sites and team off-sites

• Competitive compensation company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We dont make hiring or employment decisions based on race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law. Under the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page you acknowledge and agree to WRITERs Global Candidate Privacy Notice.

Required Experience:

IC