Lead Kennel

Kennel Lead

About the Role:

Love animals and leading a team As Kennel Lead at Park Veterinary Boarding and Spa youll help make sure every pet in our care feels safe clean and comfortable just like home (maybe even better!). Youll manage the day-to-day kennel operations guide a team of caring staff and ensure everything runs smoothly behind the scenes.

Youll work closely with our veterinary team and hospital leadership to make sure our care protocols are followed and our standards stay high. Whether its coordinating with medical staff helping improve processes or supporting team morale youll play a key role in making things better for both pets and people.

If youre organized love working with animals and people and want to help create a clean happy and efficient space for pets wed love to have you lead the pack.

Minimum Qualifications:

• A high school diploma or equivalent - check!

• Experience working with animals in a kennel shelter or veterinary setting is a big plus.

• Basic knowledge of animal behavior health and safety protocols or a willingness to learn.

• Comfortable leading a team and helping others do their best work.

• Organized reliable and a strong communicator (with both people and pets!).

• Bonus points if youve worked with pet parents or used veterinary software before but were happy to train the right person.

Preferred Qualifications:

• Some background in animal care or kennel management is a big plus (certifications are great but not a deal-breaker).

• Experience working in a veterinary hospital or similar animal care setting helps you hit the ground running.

• Comfortable handling basic animal first aid and knowing what to do in an emergency.

• Familiar with veterinary software and keeping good records or at least tech-savvy and willing to learn.

• Great with people! Previous experience helping pet parents in a customer service role is a bonus.

Responsibilities:

• Lead and support the kennel team to keep things running smoothly cleanly and safely for all animals in our care.

• Make sure every pet gets the right food exercise and enrichment based on their unique needs and any instructions from our veterinary team or their owner.

• Keep an eye on animal health and behavior; if something seems off youll be the first to flag it to the medical staff.

• Stay on top of care records like feeding times medications and cleaning schedules - accuracy matters!

• Train and guide kennel staff to follow best practices safety procedures and hospital policies helping everyone provide top-notch care.

• Keep an eye on kennel supplies and equipment restocking and arranging maintenance as needed so nothing runs out or breaks down.

• Talk with pet owners in a friendly professional way - giving updates answering questions and sharing any special care notes.

• Work closely with our veterinary and front desk teams to keep everything coordinated and running smoothly - happy pets happy clients.

As Kennel Lead youll put your leadership and organization skills to work every day keeping the team on track and the kennel running like clockwork. Great communication is key whether youre coordinating with the vet team supporting staff or chatting with pet parents. A good understanding of animal behavior and health helps you notice when somethings off and take action quickly. Youll need an eye for detail to keep records accurate and everything up to safety standards. And when surprises pop up (because they always do!) your problem-solving skills will help keep things calm safe and running smoothly for both pets and people.