Lead HVAC Technician Operations Manager

• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Bonus based on performance
• Competitive salary
• Dental insurance
• Paid time off
• Vision insurance

• Performs advanced diagnostics service repair maintenance and installation on residential HVAC systems
• Leads mentors and supports HVAC technicians in the field; provides guidance on technical issues job quality and customer communication
• Acts as the field point-person for daily operations coordinating with dispatch and management to ensure efficient scheduling and job completion
• Handles complex or escalated service calls and provides on-site problem resolution
• Reviews job quality workmanship and safety practices; ensures adherence to company code and manufacturer standards
• Recruits onboards trains and evaluates new technicians; supports career progression (apprentice journeyman senior / lead)
• Partners with ownership and the General Manager as a trusted advisor tracking KPIs (revenue gross margin technician productivity average ticket close rates callbacks CSAT) and helping refine pricing membership programs and operational workflow
• Reviews job-costing and P&L data to spot margin opportunities and improve profitability
• Ensures company vehicles are properly stocked maintained and presentable; oversees inventory and equipment readiness
• Promotes a safety-first culture and models safe work practices at all times
• Supports permitting inspections and code compliance (EPA/refrigerant and Georgia code)

• High school diploma or equivalent
• 7 years of successful residential HVAC service experience including 35 years leading or mentoring technicians
• Strong diagnostic skills and technical competence
• Demonstrated leadership ability and business acumen able to connect field performance to profitability
• EPA Section 608 Universal Certification
• NATE certification preferred
• Comfort with field service software (CRM dispatch job-costing) and KPI/financial reporting
• Excellent communication and customer-service skills
• Ability to pass a background check and drug screen
• Clean driving record
• Professional reliable and able to represent the company with integrity
• Strongly preferred (higher pay): Georgia Conditioned Air Contractor license Class II (Unrestricted) the master level. Not required but holders can serve as our qualifier and are offered higher compensation

We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. Its true our employees come first! How do we prove it First things first.

1. Pay We believe the best performers deserve the best pay. Thats why we want to pay YOU the best competitive rate.

2. Flexibility We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.

3. Career Path We offer you an unlimited future with our world class training programs. Our training programs include Technical Training Virtual technical training communications sales and more! If you are serious about your career and want to learn from the best in the industry apply today!

So if you have a great attitude and a strong workethicand are someone who takes pride in the work you do then we want to hear from you!

Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment benefits scheduling and compensation at this franchise should be made directly to the franchise location and not to One Hour Heating and Air Conditioning Corporate.