Lead Data Center Operations & Systems Technician

About Blueprint

Blueprint is a technology solutions firm headquartered in Bellevue Washington with teams across the United States. We help organizations turn complex challenges into meaningful outcomes by connecting strategy and execution across AI cloud data product development and emerging technology.

Our culture is built by people who care deeply about doing exceptional work. We set high standards take ownership and continually challenge ourselves and one another to be better. We work hard support each other and take genuine pride in what we deliver for our clients partners and teams.

At Blueprint youll work alongside talented people with different experiences expertise and perspectives. Youll have opportunities to take on meaningful challenges expand your skills and see the impact of what you build.

Bring your perspective. Raise the standard. Build what matters.

About the Role

Were looking for a Lead Data Center Operations & Systems Technician to join our this hands-on lead role youll lead complex data center operations infrastructure deployments maintenance activities and incident response across server network storage cabling and supporting systems.

Youll provide technical direction coordinate resources and deployment readiness resolve escalated issues and drive improvements across documentation reporting training and operational processes. This role requires adherence to client best practices security requirements and safety protocols.

What Youll Do

• Lead and perform complex installation rack-and-stack cabling configuration maintenance migration and decommissioning work across servers network devices storage systems rack power distribution units and rack and MOR cabling.
• Serve as a technical escalation point for hardware software imaging network connectivity and configuration issues. Lead root-cause analysis and coordinate restoration and remediation activities.
• Review server network storage and device health alerts tickets and logs. Identify systemic risks and establish clear response escalation and follow-through actions.
• Configure review and validate switches firewalls wireless access points IP addressing VLANs DHCP DNS domain access and device-to-device communication within approved scope and change controls.
• Lead server imaging and deployment using MDT WDS PXE or equivalent environments. Oversee patching firmware baseline configuration validation exception handling and deployment readiness.
• Own technical planning for complex installations maintenance windows and deployments. Define scope sequencing resource allocation dependencies implementation notes readiness criteria rollback plans validation steps and stakeholder coordination.
• Prioritize and allocate equipment and technical resources across competing operational and project demands based on urgency risk business needs and readiness.
• Review configuration backups and recovery evidence identify gaps and ensure procedures support operational recovery requirements.
• Establish and maintain high-quality technical procedures network diagrams maintenance histories repair records configuration standards inventory controls and knowledge documentation.
• Oversee the accuracy of project inventory and asset tracking. Develop operational inventory compliance capacity and project-status reporting for stakeholders.
• Identify operational trends control gaps recurring issues and process inefficiencies. Lead corrective actions and measurable continuous-improvement initiatives.
• Provide day-to-day technical direction mentoring training work review and knowledge transfer for junior and mid-level technicians.
• Support safe and effective technical execution without replacing formal people-management responsibilities.
• Represent data center operations in technical discussions readiness reviews incident reviews and cross-functional planning.
• Communicate risks tradeoffs blockers and recommendations clearly to technical and nontechnical stakeholders.

What Youll Bring

• Five or more years of progressively responsible hands-on experience in data center operations infrastructure engineering systems administration network support or a comparable mission-critical technical environment.
• Advanced practical knowledge of enterprise server network storage cabling power distribution imaging deployment maintenance and decommissioning activities.
• Strong knowledge of TCP/IP switching VLANs DHCP DNS firewalls wireless networking domain access device communication and systematic troubleshooting.
• Demonstrated experience leading complex deployments maintenance windows incident response technical work planning resource coordination and validation activities.
• Ability to diagnose escalated and cross-domain issues perform root-cause analysis assess operational risks and drive issues through resolution.
• Experience developing or governing technical procedures network diagrams implementation documentation inventory controls reporting and knowledge-management practices.
• Demonstrated ability to mentor technicians review technical work influence stakeholders and lead through ambiguity without formal managerial authority.
• Ability to work onsite perform hands-on equipment tasks and meet the physical and scheduling requirements of the assigned data center environment.

Preferred Qualifications

• Bachelors degree in information technology computer science networking engineering or a related discipline or equivalent professional experience.
• Cisco CCNA or CCNP CompTIA Server or Security Microsoft ITIL or an equivalent advanced certification.
• Experience leading operations in a large-scale high-availability safety-sensitive or compliance-controlled data center environment.
• Experience with capacity planning operational metrics audit readiness change management problem management or formal continuous-improvement methods.

Compensation

At Blueprint we strive to offer competitive pay that reflects the value of our team members. Compensation for this role is influenced by a variety of factors including skills education responsibilities experience and geographic market.

For candidates based in Washington State the anticipated compensation range is $36.06 to $44.71 USD per hour with a midpoint of $40.38 USD per hour. Please note that we typically do not hire new employees at the top of the posted range. Actual starting pay will be determined based on experience skills and internal equity. The final compensation and job title may vary depending on the selected candidates qualifications.

Location and Work Arrangement

Redmond and Totem Lake Washington

This role requires 100% onsite work within the assigned data center environments.

Benefits

Blueprint believes that healthy supported employees do their best work. Eligible employees have access to a comprehensive benefits package that may include:

• Medical dental and vision coverage
• Flexible Spending Account (FSA)
• 401(k) retirement plan
• Competitive paid time off
• Parental leave
• Professional growth and development opportunities

Benefits and eligibility may vary based on role employment status and location.

Equal Employment Opportunity

Blueprint Technologies LLC is an equal opportunity employer. We consider qualified applicants without regard to race color religion sex pregnancy childbirth or related medical conditions sexual orientation gender identity or expression national origin ancestry age disability genetic information marital or familial status military or veteran status citizenship status or any other characteristic protected by applicable law.

Applicant Accommodations

If you need a reasonable accommodation to participate in any part of the application or interview process please contact