Lead Credentialing Program Assistant

Duties and responsibilities:

• Serves as lead specialist over a group of C&P Specialists.
• Responsible for assigning monitoring and reviewing the work performed by subordinate team members.
• Ensures that the organizations mission and vision are communicated to the team and integrated into the teams goals work plans and work products.
• Articulates and communicates to the team the assignment project problem to be solved actionable events milestones and deadlines.
• Identifies distributes and balances workload and tasks among employees in accordance with established workflow skill level and/or occupational specialization and adjusting to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks.
• Provides advice on work methods practices and procedures and assists the team and/or individual members in identifying the parameters of a viable solution.
• Responsible for ensuring quality assurance in the VAMCs C&P program.
• Participates in policy and decision-making initiatives with the C&P manager at the VAMC and continuously develops a greater understanding of regulatory and policy requirements quality assurance methodologies as well as best practices.
• Utilizes evaluation results to make suggestions and improve organization/program performance.
• Validates processes to the C&P manager that are working efficiently and according to plan to identify dysfunctional process issues as early as possible during the implementation phase.
• Serves as a consultant and provides guidance to VAMC leadership and C&P Office Specialists on all matters pertaining to the facilitys C&P program including credentialing privileging scope of practices MOUs VA Memorandums; VHA requirements Handbooks Directives and Policies and TJC Standards.

Work Schedule: Monday-Friday 7:30am-4:00pm PST
Compressed/Flexible: Authorized
Virtual: This is not a virtual position.
Position Description/PD#: Lead Credentialing Program Assistant/PD21876-A
Relocation/Recruitment Incentives: Not authorized
Permanent Change of Station (PCS): Not authorized

• You must be a U.S. Citizen to apply for this job
• To be considered for this position you must complete all required steps in the process. In addition to the application and questionnaire this position requires an online assessment. The online assessment measures critical general competencies required to perform the job.
• Selective Service Registration is required for males born after 12/31/1959
• Physical Requirements: The work required does not inherently include any physical requirements essential for successful job performance that could not otherwise be performed with accommodation or workplace adjustment. A pre-placement physical examination is not required.
• Subject to background/security investigation
• Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7 2025 drivers licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.
• Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP)

As a condition of employment for accepting this position you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public determining if your employment advances the public interest we may consider:

• your performance and conduct;
• the needs and interests of the agency;
• whether your continued employment would advance organizational goals of the agency or the Government; and
• whether your continued employment would advance the efficiency of the Federal service.

Upon completion of your probationary period period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.

To qualify for this position applicants must meet all requirements within 30 days of the closing date of this announcement 10/19/2026.

You may qualify based on your specialized experience as described below:

Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-6 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include but are not limited to:

• Experience leading and mentoring a team including assigning monitoring and reviewing work of specialized staff.
• Providing training coaching and team-building to foster cohesive and high-performing teams.
• Experience conducting internal audits reviews and quality assurance activities within C&P or similar healthcare administration settings.
• Analyzing and interpreting program data including report card data and audit results and presenting findings using statistical graphical and narrative reports.
• Managing database entries and reviewing documentation for accuracy compliance and process optimization.
• Preparing and delivering analytical reports and recommendations in a clear actionable format.

Experience refers to paid and unpaid experience including volunteer work done through National Service programs (e.g. Peace Corps AmeriCorps) and other organizations (e.g. professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies knowledge and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience including volunteer experience.

For more information on these qualification standards please visit the United States Office of Personnel Managements website at

Education

There is no educational substitution at this grade level.

Required Experience:

Junior IC