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Lead Agent Operations Planning

Envoy Air


Job Location:

Chicago, IL - USA

Monthly Salary: Not provided by the employer
Posted: 29 September 2026 (3 days ago)
Application Deadline: 30 December 2026
Vacancies: 1 Vacancy

Job Summary

Overview

Who we are:

Would you like to work for a stable secure and fast-growing airline where you will be stimulated challenged and have the opportunity to develop your career If so read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.

We offer:

  • Amazing employee flight privileges within the American Airlines global network
  • Training and development programs to take your career to the next level
  • Comprehensive health and life benefits (subject to location)

Responsibilities

How will you make an impact

Responsibilities

  • Involved in a variety ofplanning functions for aircraft departures as it relates to the operation
  • Coordinate of the overall operation within an assigned functional area
  • Conductingagent observations and associated activities
  • Administering local training programs
  • Scheduling and manpower utilization
  • Maintaining supplies and inventory control logs
  • Preparingcustomer correspondence
  • Investigating discrepancies
  • Compiling statistical data for reports
  • Assisting management in the completion of administrative duties
  • Lead Agents must be able to complete all functions of theagent position
  • communicate with employees by radio and receive and convey clear and specific information to others related to the job function
  • Preparing weight and balance sheets forflights prior to departure
  • Makingcalculations based on aircraft load of passengers baggage and fuel
  • Making corresponding entries in the computer system
  • Providing updated corrections to scheduled departure flights
Qualifications

Who we are looking for

Requirements

Please note: The description is intended to provide a brief overview of the position. Its not intended to be an exhaustive list of all responsibilities duties expectations and skills required of those in this position. Duties and expectations may be subject to change at any time.

Envoy Air is an Equal Opportunity Employer Minorities/Women/Veterans/Disabled.

Envoy Air Inc. a wholly owned subsidiary of American Airlines Group provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines Inc. following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving Texas with hubs in Dallas/Fort Worth Chicago and Miami with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter@EnvoyAirCareers on Instagram@EnvoyAirCareers and on Facebook at Experience:

Unclear Seniority


About Company

Envoy Air Inc. is a wholly-owned subsidiary of American Airlines Group (NASDAQ: AAL) operating more than 160 aircraft on 800 daily flights to over 160 destinations.

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