L&D Coordinator

At Klaviyo we value the unique backgrounds experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If youre a close but not exact match with the description we hope youll still consider applying. Want to learn more about life at Klaviyo Visit see how we empower creators to own their own destiny.

About the Role

At Klaviyo were Built Different: a company of builders who take ownership operate with candor and believe were 1% done. That mindset shapes how we think about the employee experience. Every program every learning opportunity every growth moment should reinforce what makes this company special and make Klaviyos feel proud to be here.

Klaviyos HRBP and Talent & Learning team moves fast. We run large-scale training programs manage cyclical people processes and support a team of global HRBPs L&D and Performance Management program owners - and we need someone who can keep it all running smoothly and make it run smarter over time.

As our L&D Coordinator youll be the operational backbone of the Talent & Learning and team. Youll own the logistics coordination and follow-through that make our programs land well - and youll help us build the systems and automations that make the whole operation more efficient. This role reports directly to the Head of Global HRBP Talent & Learning.

How Youll Make a Difference

• Coordinate scheduling setup and communications for trainings and workshops across People Leaders all Klaviyos and the HRBP team
• Build update and format training materials job aids and resource libraries in partnership with L&D Specialists
• Administer Sana Learning - uploading content managing enrollments pulling completion reports and troubleshooting access
• Track program data including attendance survey results and completion rates; summarize findings to inform program decisions
• Support calibration cycles - scheduling drafting comms notetaking and tracking decision changes
• Design and facilitate retrospectives with HRBPs and key partners at the close of cycles or major project launches
• Coordinate with external facilitators and vendors on logistics scheduling and materials
• Own the HRBP T&L team collaboration strategy from planning team meetings and offsite topics and communicating and tracking takeaways and follow-up items.
• Partner with team leads to track OKRs and goals across the Talent & Learning and HRBP functions
• Identify manual repetitive processes and build automations to eliminate them - using AI tools workflows or whatever gets the job done

Who You Are

• Bachelors or Masters degree in HR Industrial Relations Organizational Psychology or a related field
• At least one HR-related internship or hands-on experience in a people-facing environment
• Sharp organizational skills you dont drop balls
• Clear direct communicator in writing and in person
• Genuinely curious about AI and excited to use it to build better processes not just talk about it
• Comfortable operating in ambiguity and asking good questions when you need clarity
• Believes everything is a work in progress and sees that as an opportunity not a problem

Why This Role

Youll sit at the center of a high-performing People team and get real exposure to how HR strategy gets built and executed at a fast-growing AI company. If you want to understand how People teams operate at scale and help shape what that looks like this is a strong foundation.