Large Loss Team Members

• Competitive compensation
  
  
• Paid training and continuing education
  
  
• IICRC certification opportunities
  
  
• Uniforms provided
  
  
• Company vehicle (when applicable)
  
  
• Company tools and equipment provided
  
  
• Career advancement opportunities
  
  
• Professional development and leadership training
  
  
• Comprehensive benefits package
  
  
• And more!
  
  

• Lead and supervise restoration technicians on large-loss residential and commercial restoration projects.
  
  
• Coordinate and direct crews in the field to ensure work is completed safely efficiently and according to project requirements.
  
  
• Assign daily work activities and communicate priorities clearly to team members.
  
  
• Perform and oversee water fire mold storm specialty cleaning demolition and other restoration services.
  
  
• Assist with mobilization and demobilization of crews and equipment for large-loss and storm response projects.
  
  
• Manage multiple crews job sites and changing priorities during high-volume events.
  
  
• Deliver exceptional customer service while maintaining clear and consistent communication throughout the restoration process.
  
  
• Communicate professionally with customers insurance representatives property managers contractors and other project stakeholders.
  
  
• Monitor project quality and ensure all work meets SERVPRO standards and applicable industry requirements.
  
  
• Identify jobsite hazards and enforce all company safety policies OSHA guidelines and required PPE procedures.
  
  
• Create and maintain detailed accurate job documentation including photos notes moisture readings equipment records daily logs and other required documentation.
  
  
• Manage labor hours equipment usage and consumable materials to maximize efficiency and control project costs.
  
  
• Monitor crew productivity and make adjustments as necessary to keep projects on schedule.
  
  
• Train coach and mentor Restoration Technicians to support their professional growth and development.
  
  
• Assist with onboarding and training of new employees and temporary/supplemental labor when needed.
  
  
• Communicate project updates challenges staffing needs equipment requirements and scheduling concerns with the Restoration Manager and office staff.
  
  
• Inspect clean and maintain company vehicles equipment and tools.
  
  
• Ensure equipment is properly placed monitored documented maintained and removed from jobsites.
  
  
• Assist with warehouse organization facility maintenance equipment preparation and inventory management.
  
  
• Participate in emergency response and on-call rotations as required.
  
  
• Be available and willing to work overtime weekends holidays and extended hours when business or emergency response demands require it.
  
  
• Be willing to travel for large-loss projects storm events catastrophic losses and periods of high job volume.
  
  
• Support out-of-town deployments including extended travel and overnight stays when necessary.
  
  
• Maintain a professional appearance and represent SERVPRO positively at all times.
  
  
• Continue developing technical knowledge through ongoing training and industry certifications.
  
  
• Perform other duties as assigned.
  
  

• Participate in an on-call rotation.
  
  
• Work overtime and extended shifts when required.
  
  
• Work evenings weekends and holidays during emergency response situations.
  
  
• Travel to support storm events catastrophic losses and high-influx periods.
  
  
• Work in unfamiliar locations and changing jobsite conditions.
  
  
• Stay overnight or for extended periods when required by a large-loss deployment.
  
  
• Work effectively with crews from multiple locations or branches.
  
  
• Adapt quickly to changing schedules priorities and project requirements.
  
  
• Maintain a positive professional attitude during high-pressure and high-volume events.
  
  

• High school diploma or GED required.
  
  
• Preferred: Previous restoration experience particularly in water fire mold storm or large-loss restoration.
  
  
• Preferred: Previous construction experience.
  
  
• Minimum of 1 year of experience in restoration construction cleaning or a related field.
  
  
• Previous leadership or supervisory experience preferred.
  
  
• Experience working on commercial large-loss or multi-crew projects is a plus.
  
  
• IICRC certifications preferred (or willingness to obtain).
  
  
• Strong leadership communication and organizational skills.
  
  
• Ability to lead crews and maintain productivity in a fast-paced environment.
  
  
• Ability to make sound decisions and solve problems under pressure.
  
  
• Excellent customer service and interpersonal skills.
  
  
• Strong attention to detail and ability to maintain accurate documentation.
  
  
• Ability to prioritize and manage multiple tasks and projects.
  
  
• Valid drivers license with a clean driving record.
  
  
• Ability to successfully pass a background check and drug screening.
  
  
• Must be willing to participate in on-call rotations.
  
  
• Must be willing to work overtime weekends holidays and extended hours as needed.
  
  
• Must be willing to travel for large-loss storm and high-influx events.
  
  

• Lift up to 50 pounds independently and up to 100 pounds with assistance.
  
  
• Stand walk bend kneel climb ladders and work overhead for extended periods.
  
  
• Work in confined spaces such as crawl spaces and attics.
  
  
• Safely operate company vehicles and restoration equipment.
  
  
• Perform repetitive lifting pushing pulling carrying and reaching.
  
  
• Work around water mold smoke debris cleaning chemicals and other environmental conditions.
  
  
• Wear appropriate personal protective equipment (PPE) including respirators when required.
  
  
• Work in varying temperatures humidity levels and occasionally noisy environments.
  
  
• Work extended hours and varying shifts during emergency response and large-loss events.
  
  
• Travel and work in different environments and jobsite conditions as required.
  
  

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.