Laboratory Admin

Laboratory Admin - San Juan Capistrano CA Monday to Friday 8:30 AM to 5:00 PM

This positionserves as a central coordinator in a multi-department more timely responses to client problems/questions.

Pay range: $19.93 - $23.66 / hour

Salary offers are based on a wide range of factors including relevant skills training experience education and where applicable certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy happy lives. Our pay and benefit plans have been designed to promote employee health in all respects physical financial and developmental. Depending on whether it is a part-time or full-time position some of the benefits offered may include:

• Day 1 Medical supplemental health dental & vision for FT employees who work 30 hours
• Best-in-class well-being programs
• Annual no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 MyDay off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Performs the function of coordinatingroutingand answering incoming client requests to various individuals within assigned laboratories. Will also provide formal responses to clients requests via out-going calls. May assist with test adds.
• Utilizing the company values vision and mission and using a helpful and mature telephone presence the Laboratory Administrator ensures all callers receive an appropriate response from his/her assigned lab areas.
• Performs data entry as well as being responsible for reagent storage upon receipt signing for reagents upon deliver and keeping associated paperwork in order.
• Performs problem solvingrelated activities such as small size samples accessioning or thawed samples. Responsible for data gatheringin order toaddress specific problems.
• Responsible for pulling samples for studies and will also act as a problem solver for test adds from lab services.
• Performs monthly tally of laboratory assays reviews contents with Director or Department Head and forwards report to Medical Administration.
• Responsible for routinely keeping one or more laboratory librariesup-to-dateas well as preparing photo copies of pertinent date and/or articles to Unit Supervisors laboratory staff and others.
• Performs incoming and out-going clerical type purchasing activities for assigned departments.
• Responsible for report retrieval and generation activities. May photocopy and bind documents to be used by members of management. May organize and file TRFs for assigned laboratory.
• Answers phones for one or more departments depending on size of the assigned area.
• Other duties as assigned. This is not an exhaustive list of all duties and responsibilities but rather a general description of work performed by the position.

Required WorkExperience:

1-3 years of office/laboratory experience.

Preferred Work Experience:

Background in biological sciences preferred.

Physical and Mental Requirements:

Ability to sit and/or stand forlong periods.

Knowledge:

• Incumbent must undergo regular Client Services trainingin order tostay proficient in responding to client inquiries.
• Incumbent is expected to increase their knowledge of the laboratory environment up to and including sample processingin order tobe more responsive to client needs.

Skills:

• Must have computerskills (35 wpm typing speed) and familiarity with word processing software.
• Strong organizational skills and professional telephone skills sets are also required.

Education

• High School Diploma or Equivalent (Required)

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable the Los Angeles County Fair Chance Ordinance for Employers the Los Angeles Fair Chance Initiative for Hiring Ordinance the San Francisco Fair Chance Ordinance and the California Fair Chance Act.

Quest believes that conviction records may have a direct adverse and negative relationship to the following job duties: accessing company property information assets and products including sensitive information; accessing customer data or confidential information and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.