Labor Scheduling Manager

The Labor Scheduling Manager is responsible for developing analyzing and managing labor budgeting scheduling forecasting productivity reporting and labor management processes across the division. This position partners with Operations Finance Information Technology and Store Leadership to ensure labor resources are effectively planned and aligned with business objectives while supporting customer service operational excellence and financial performance.

• Develop and provide labor cost budgets by store department week period and quarter.
• Partner with senior operations leadership to establish labor cost objectives and performance expectations.
• Monitor labor spending trends and recommend strategies to improve productivity and control labor expenses.
• Support achievement of labor management goals while maintaining customer service and operational standards.
• Analyze labor performance and identify opportunities for increased efficiency.

• Configure maintain and support labor management applications and scheduling tools.
• Establish business requirements that simplify labor scheduling and forecasting processes for store users.
• Review analyze and test new labor management software releases and enhancements.
• Partner with corporate teams to identify system improvements and future development needs.
• Ensure labor management tools accurately support business objectives and operational requirements.

• Analyze labor forecasting models and productivity metrics to improve operational performance.
• Utilize labor standards and work measurement tools to determine labor requirements by department and position.
• Develop reporting processes that track productivity labor efficiency and scheduling effectiveness.
• Identify labor trends and make recommendations to improve workforce utilization.
• Support the development of labor planning strategies that balance service levels and cost control.

• Maintain labor-related databases and operational data repositories.
• Manage labor store equipment and facility information used to support budgeting and forecasting activities.
• Coordinate data collection distribution and refresh processes across multiple systems.
• Analyze large volumes of operational data to support decision-making and business planning.
• Develop and maintain reporting tools for store district and division leadership.

• Partner with Store Directors District Managers and Operations teams to address labor-related challenges.
• Provide consultation regarding labor standards productivity performance remodeling impacts staffing requirements and operational changes.
• Evaluate labor discrepancies and recommend corrective actions.
• Support labor planning efforts associated with store openings remodels conversions and operational initiatives.
• Ensure consistency in labor management practices across all locations.

• Assist in the development of labor management training materials and user documentation.
• Conduct training sessions for store leadership and management trainees.
• Provide coaching on labor management systems scheduling practices and productivity measurement.
• Support implementation of new labor management processes and system enhancements.
• Promote best practices that improve scheduling effectiveness and labor performance.

• Support financial planning initiatives related to labor expenses and productivity.
• Assist with payroll planning return-on-investment analysis and operational cost forecasting.
• Evaluate labor expenses and identify opportunities for cost reduction.
• Partner with leadership teams to improve profitability through effective workforce planning.
• Support special projects related to labor optimization productivity and expense management.

• Serve as a liaison between Operations Finance Information Technology Payroll Merchandising Construction and other business partners.
• Collaborate with corporate and divisional teams on labor-related initiatives.
• Support implementation of company-wide labor management programs.
• Participate in productivity improvement and cost-control initiatives.
• Provide analytical support for business decisions impacting labor resources and store operations.

• Bachelors Degree in Industrial Engineering Business Finance Operations Management or related field preferred or equivalent work experience.
• Minimum of three years of Store Director multi-unit leadership or equivalent operational management experience.
• Experience with labor forecasting budgeting scheduling workforce planning and productivity management.
• Strong analytical organizational and problem-solving skills.
• Advanced proficiency with Microsoft Excel and other Microsoft Office applications.
• Strong knowledge of retail operations labor management systems and business reporting tools.
• Excellent written verbal and presentation communication skills.
• Ability to manage multiple projects and priorities simultaneously.
• Experience working with large data sets and operational reporting systems preferred.

• Ability to sit for extended periods while working on a computer.
• Frequent use of computers calculators telephones and other office equipment.
• Ability to travel throughout the division as required.
• Ability to conduct store visits and work in retail environments.
• Ability to analyze detailed reports and operational data.
• Availability for occasional overnight travel and extended workdays as business needs require.

• Financial Analysis
• Labor Management
• Workforce Planning
• Strategic Thinking
• Operational Excellence
• Data Analysis
• Budget Management
• Communication
• Process Improvement
• Problem Solving
• Project Management
• Collaboration
• Leadership
• Change Management
• Results Orientation

The Labor Scheduling Manager plays a critical role in optimizing labor resources improving productivity supporting operational efficiency and driving financial performance across the division. Through effective workforce planning data analysis system management and cross-functional collaboration this position helps ensure stores achieve labor service and profitability objectives while supporting long-term business success.