Knowledge Management Program & Governance Specialist

12-Month Contract
On-site at Spring TX

ExxonMobil has been a leader in the energy sector for over 140 years. As ExxonMobil adapts to meet the increasing global demand for oil natural gas and refined products it is committed to playing a pivotal role in energy transition. ExxonMobils mission to fuel the world safely and responsibly has never been more important.

Together Raise and ExxonMobil are building teams that are rising to meet the worlds growing energy needs through the ExxonMobil Contingent Communitywhere skilled workers and unique contract opportunities meet.

Raise is taking applications for current openings like this one while building a diverse group of talent for future openings. When you apply for this role youll also be considered for upcoming positions that align with your skills and qualifications.

Note: Successful applicants will be employees of Raise Limited working at ExxonMobil facilities with both ExxonMobil employees and other contractors.

Overview
We are looking for a hands-on Knowledge Management Program & Governance Specialist to help implement and sustain the PDSS knowledge management operating model.

Key Responsibilities

• Coordinate the delivery of the KM roadmap across content governance operating-model implementation enterprise KM tooling migration adoption and ongoing sustainment.
• Translate KM strategy into actionable features backlogs milestones requirements acceptance criteria dependencies and implementation plans.
• Provide functional direction and priorities to SharePoint operational support developers UX resources change-management partners and vendors.
• Define and maintain standards for living knowledge curated entry points and controlled documents.
• Establish practical governance for content ownership review cycles lifecycle status metadata permissions archiving and duplicate or conflicting content.
• Coordinate the Bloomfire proof of concept or implementation of the selected enterprise KM platform including use-case definition content preparation governance testing and rollout.
• Lead content inventory and triage activities to determine what should be retained migrated converted linked improved or retired.
• Define information architecture taxonomy navigation templates and content patterns that improve findability and usability.
• Ensure content intended to support AI solutions has a clear owner authoritative source audience lifecycle status permissions review date and appropriate metadata.
• Coordinate requirements for SharePoint review and approval automation while technical resources perform the configuration and development.
• Develop and maintain KM guidance training materials communications office hours and adoption support.
• Relaunch and sustain the KM Champions network with clear roles expectations and escalation paths.
• Partner with enterprise IT KM teams to apply central standards while adapting implementation to PDSS business needs.
• Maintain program-level reporting on roadmap progress risks decisions content health adoption and measurable outcomes.
• Establish a sustainable operating and handoff model so KM practices continue after initial implementation.

Required Qualifications

• Demonstrated experience in enterprise knowledge management content governance information management or a related discipline.
• Experience translating a KM strategy or operating model into practical processes standards roadmaps and implementation activities.
• Strong understanding of information architecture taxonomy metadata content lifecycle management ownership permissions and review processes.
• Experience working with SharePoint and enterprise knowledge-base or collaboration platforms.
• Strong program coordination and stakeholder-facilitation skills across business technical vendor and leadership teams.
• Ability to create clear requirements priorities governance materials training content and executive-level progress reporting.
• Strong written and verbal communication skills with the ability to simplify complex concepts for different audiences.
• Ability to work independently resolve ambiguity and move work from strategy through implementation and adoption.

Preferred Qualifications

• Experience implementing or governing Bloomfire Shelf ServiceNow Knowledge Management or a similar enterprise KM platform.
• Experience supporting AI-enabled enterprise search retrieval-augmented generation or knowledge-content readiness.
• Familiarity with Microsoft 365 Power Automate Azure DevOps and Agile delivery practices.
• Experience leading content migrations portal redesigns or enterprise knowledge transformation initiatives.
• Experience building and sustaining champion curator or content-owner communities.
• Experience working in a large global organization with federated ownership and enterprise governance.

Ideal Candidate
The ideal candidate operates comfortably between strategy and execution. They can coordinate a complex roadmap while also creating governance standards facilitating decisions defining requirements reviewing content structures developing training and driving adoption.
They should be capable of providing direction to SharePoint operational and development resources without needing to personally perform deep SharePoint administration or software development.

Top 3 skills

• Sustaining Enterprise knowledge management operating models content governance ownership metadata and reviewing processes
• Strong program coordination stakeholder facilitation change management and adoption experience across business and technical teams.
• Experience with SharePoint and enterprise knowledge platforms with the ability to translate KM strategy into actionable requirements backlogs and implementation plans.

Looking for meaningful work We can help
Raise is an established hiring firm with over 65 years of experience. We believe strongly in making the world a better place through work which is why were a certified B Corporation and donate 10% of our profits to charity.

We strive to build teams that reflect the diversity of the communities we work in. We encourage all qualified applicants to apply including people from traditionally underrepresented groups such as women visible minorities Indigenous peoples people identifying as LGBTQ2SI veterans and people with visible/nonvisible disabilities.

We have a dedicated webpage for accommodations where you can learn more about what we offer and request accommodation: order to submit candidates for roles our clients will sometimes require personal information to confirm the identity of applicants and their legal status to work. Raise will never ask you for personal or banking information unless you have been selected for a job. If you are ever unsure about the legitimacy of this or another job posting by Raise (or have any other questions) please contact us at 1 or

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