KEA ACCOUNT MANAGER EVENT AGVENCY

At egg we make experiences. Real ones.

The kind that take creativity sharp thinking attention to detail and every now and then a sense of humour when everything changes five minutes before launch.

We work across countries cultures and clients so things move fast and no two days look the same. Thats part of what we enjoy. It also means we need people who can stay calm under pressure take ownership and care about getting things right.

We laugh a lot too. Sometimes at work. Mostly at ourselves.

At egg we care about each other as much as we care about our clients and our business. Were collaborative curious and straightforward. We help each other out when things get busy we challenge each other to think differently and we dont leave problems for someone else to solve.

No big egos. No hiding mistakes. No silent chickens in this nest.

Which brings us to you

Youre someone who builds relationships that last.

Youre commercially minded naturally curious and comfortable operating at a senior level. You know how to build trust ask the right questions and understand what really matters to a client.

Youre someone who stays calm when things get messy thinks clearly when priorities shift and takes ownership without needing everything perfectly mapped out (because it rarely is).

You care about outcomes quality and continuous improvement. Youre also curious about smarter ways of working including AI automation and better tools that make work less painful and more powerful.

Most importantly you get things done. Properly. No half-cracked eggs.

What youll be doing

• Grow and develop strategic client accounts identifying opportunities to strengthen partnerships and drive revenue growth.

• Build trusted relationships with key stakeholders and act as a strategic advisor throughout the client journey.

• Turn our newly won North American accounts into long term partnerships by building trust at VP and C level and identifying opportunities to grow our work.

• Lead account planning commercial conversations and contract negotiations balancing client value with eggs commercial interests.

• Develop new business opportunities in North America by leveraging eggs European and global client roster working with our KADs to create introductions and open new conversations.

• Monitor account performance financials and profitability using data and insights to guide decisions and identify opportunities.

(We really mean it. Candidates who do not meet the following criteria will not be considered.)

Experience & skills

• 5 years experience managing and growing key client accounts within an event experiential communications or creative agency environment

How we work at egg

Things move fast here. Priorities shift. Clients expect excellence.

The people who thrive at egg tend to:

• Take ownership and get things done

• Stay calm when priorities change

• Focus on outcomes and quality

• Be comfortable with ambiguity

• Look for smarter ways of working including AI and technology

• Balance creativity with structure and execution

For this role that means being someone who can spot an opportunity raise a concern early bring people with you and keep the client relationship strong when things dont go exactly to plan. Youll also need to be comfortable working across markets and cultures and helping us build eggs presence in North America.

Bonus points if...

• You have experience working with clients across North America and Europe.

• Youve used AI or automation tools to improve how you work

• You have experience working in international or cross-cultural teams

• You speak additional languages

• You enjoy improving processes not just following them

What we bring to the table

• Flexible working setup (remote in some places hybrid in others)

• Competitive salary performance-based bonus

• Home office / tech stipend lunch vouchers

• Smart supportive colleagues who genuinely enjoy working together

• International career opportunities annual global offsite in somewhere excellent

• Free coffee pet-friendly offices and a culture that cares about people as much as performance

(Yes the coffee is good. Were not monsters.)

The hiring process

• Online application (youve swiped right)

• First intro call (weve swiped right too lets see if theres chemistry)

• First interview (time to crack things open a bit)

• Second interview (meet the family dont worry theyre mostly well-behaved eggs)

• Offer (were in love. hope you are too)

The most important bit

At egg feedback goes in all directions: up down and sideways. We believe accountability and kindness can coexist.

Its okay to make mistakes here as long as we own them learn from them and dont keep serving them sunny-side up forever.

Were proud of a team made up of people from all walks of life backgrounds and perspectives. We believe this makes our work better our thinking sharper and our outcomes stronger.

We welcome applications from all genders including transgender and non-binary people as well as BIPOC communities LGBTQ2S communities and people with visible and non-visible disabilities.

We are also an ESG-driven company committed to making a positive impact beyond our own walls.