Junior Project Manager

ProspectBlue is partnering with a growing printing company in Richmond VA to identify a Junior Project Manager. This is a great opportunity for a detail-oriented customer-focused professional who enjoys coordinating projects keeping things organized and working with multiple teams to ensure projects run smoothly from start to finish.

In this role youll work closely with the Senior Project Manager serving as a key point of contact between customers sales and production. The ideal candidate has strong communication and organizational skills enjoys problem-solving and understands the importance of accuracy timelines and customer satisfaction. Experience in wide-format printing or the signage industry is preferred.

Key Responsibilities:

Assist the Senior Project Manager with daily operations project coordination and special projects.

Coordinate projects from order initiation through production and completion ensuring deadlines and customer expectations are met.

Serve as a primary liaison between customers sales graphic design production and installation teams to keep projects moving forward.

Enter and process customer orders through the companys management information system (MIS) software.

Review proofs received from the file setup team for accuracy and completeness distribute proofs to customers and document all approvals and requested changes.

Respond to customer inquiries regarding prospective active and completed orders providing timely updates and professional support.

Maintain and update production schedules daily communicating order status timelines and potential delays to customers and internal teams.

Review job details and documentation to ensure accuracy and completeness before billing.

Identify and resolve project issues troubleshoot challenges and help improve internal processes and procedures.

Qualifications:

Previous experience in project coordination customer service or a related administrative role.

Experience in wide-format printing signage or a manufacturing environment is preferred.

Familiarity with the sign production process and industry terminology is a plus.

Strong written and verbal communication skills with the ability to work effectively with customers and cross-functional teams.

Proficiency in Microsoft Office Suite and strong overall computer skills.

Exceptional attention to detail organization and time management.

Ability to manage multiple projects and priorities in a fast-paced environment while maintaining accuracy.

Self-motivated and able to work independently while collaborating with a team.

Strong customer service and problem-solving skills with a proactive approach to resolving issues.

Professional dependable and committed to maintaining high standards of integrity and quality.