Junior Help Desk Tech (Hedge Fund)

We are currently searching for a Computer Systems Analyst. A successful candidate will be able to work 
through any technical issue or request and be able to communicate clearly and appropriately with all 
other firm employees. This role will report directly to the IT lead and work with third-party 
vendors and service providers to deliver exceptional end-user support to all employees. 

Responsibilities
Act as first line of support for all users regardless of issue escalate internally as needed and with 
service providers whenever necessary
Hands-on exposure to all projects including Azure expansion M365 build-out and phone 
system migration
Researching and deploying new IT technologies
Create and keep up-to-date inventory of all corporate devices (laptops pcs printers phones 
mifis burner devices)
Review current computer imaging process handle imaging and re-imaging of company machines
Basic printer maintenance/repair
Documenting and standardizing all IT processes 
Create and implement recycling and disposal program for retired company equipment including 
pcs laptops servers networking equipment old hard drives ups phones etc.
Reviewing and addressing ongoing vulnerability scanning reports
Create hardware refresh schedule for company issued pcs and laptops
Requirements
Bachelors degree in IT IS CS or equivalent. Quality candidates tracking towards one of these 
degrees that are in their last year of college will also be considered
Some previous work experience in an IT role (on-campus IT support internship prior 
employment etc)
Must be a self-starter and able to work independently proactively identify items/processes that 
need improvement and multitask effectively
Strong critical thinking and problem solving skills take precedence over individual technical 
abilities or accomplishments 
Excellent interpersonal skills with positive attitude and ability to receive feedback
In office 5 days a week
Microsoft/security certifications 
M365 experience 
VMware/Cloud experience 

Quant hedge fund Mid town NYC 

100-120K plus 20%

Qualifications :

ideally working at the university computer center or financial service experience of less than 5 years. Working for another hedge fund or small PE Shop 

Additional Information :

All your information will be kept confidential according to EEO guidelines.  100-120K per year plus 100% helthcare coverage and 401K matching

Remote Work :

No

Employment Type :

Full-time