Junior Account Representative
Austin, TX - USA
Job Summary
At Avalonvi we specialize in strategic real-world marketing solutions that help brands connect with people where it matters most face to face in physical spaces and through impactful brand brand positioning to on-the-ground campaigns we bring ideas to life beyond screens.
We are seeking a motivated Junior Account Representative to support customer accounts while building strong client relationships. This entry-level role is ideal for individuals who enjoy working with people providing exceptional service and developing professional skills in a collaborative environment.
- Assist with maintaining positive customer account relationships.
- Support customers with account-related inquiries and requests.
- Provide accurate information about products and services.
- Help identify customer needs and recommend appropriate solutions.
- Support account satisfaction and retention initiatives.
- Collaborate with team members to achieve service objectives.
- Follow company standards and account management procedures.
- Represent the company with professionalism and integrity.
- Participate in ongoing training and professional development.
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Excellent customer service abilities.
- Positive attitude and eagerness to learn.
- Strong organizational and multitasking skills.
- Ability to work independently and as part of a team.
- Reliable adaptable and detail-oriented.
- Previous experience in customer service retail hospitality or another customer-facing role is a plus but not required.