Job File Coordinator

• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

• Create maintain and update job files from intake through completion
• Ensure all required documentation photos estimates and forms are uploaded and accurate
• Coordinate communication between customers insurance adjusters subcontractors and internal teams
• Monitor job progress and follow up on missing information or approvals
• Review job files for compliance with company and insurance standards
• Assist with scheduling work authorizations and invoicing support
• Enter and maintain data in company management software systems
• Track deadlines and ensure timely completion of administrative tasks
• Provide excellent customer service and respond professionally to inquiries
• Support office operations and additional administrative duties as assigned
• Estimate writing using Xactimate

• High school diploma or equivalent required
• Previous administrative coordinator or office support experience preferred
• Minimum of 1 year experience required in restoration construction insurance or service industries is required
• Strong organizational and multitasking skills
• Excellent verbal and written communication abilities
• Proficiency with Microsoft Office Suite and data entry systems
• Ability to work independently and prioritize tasks effectively
• Strong attention to detail and problem-solving skills

• Knowledge of Xactimate DASH or restoration management software
• Familiarity with insurance claims processes
• Customer service experience in a high-volume environment
• Ability to handle confidential information professionally

• Primarily office-based work
• Ability to sit type and use office equipment for extended periods
• Occasional lifting of files or office supplies up to 20 pounds

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.