JIRA Administrator

Prescient Edge is seeking aJIRA Administratorto support a federal government client.

Please note that the availability of this position is contingent upon.

Benefits:

At Prescient Edge we believe that acting with integrity and serving our employees is the key to everyones success. To that end we provide employees with a best-in-class benefits package that includes:

• A competitive salary with performance bonus opportunities.
• Comprehensive healthcare benefits including medical vision dental and orthodontia coverage.
• A substantial retirement plan with no vesting schedule. Career development opportunities including on-the-job training tuition reimbursement and networking.
• A positive work environment where employees are respected supported and engaged.

Description:

• Deploy and configure JIRA as the centralized ticketing system for tracking task assignments deliverables and performance metrics.
• Integrate JIRA with other collaboration tools ensuring seamless data sharing and automated status updates.
• Submit the JIRA System Implementation & Integration Report detailing system setup integrations and usage efficiency.

Experience:

• Possess the knowledge and capability to configure manage and optimize JIRA as the primary ticketing system for Work Order tracking and workflow automation.
• Personnel must be proficient in JIRA administration workflow development permission management and integrations with DevOps tools.
• Strong problem solving and analytical skills are required to support issue resolution and system performance enhancements.
• Personnel must have demonstrated experience in configuring JIRA workflows managing issue tracking systems and integrating JIRA with GitLab Confluence or other DevOps tools.
• Experience with Agile methodologies dashboard customization and service-level agreement (SLA) monitoring is required.

Education:

• A Bachelors degree in Information Technology Computer Science or a related field or five (5) years of equivalent experience in JIRA administration.
• Desirable but not required certifications include Atlassian Certified JIRA Administrator or ITIL Foundation Certification.

Security clearance:

• Must be a US citizen and able to obtain a clearance

Location:

• Doral Florida. (USSOUTHCOM Headquarters)