IT Trainer SDB00194

Title: IT Trainer SDB00194

State Role Title:Info Technology Specialist I

Hiring Range: $45739 - $72905

Pay Band: 4

Agency: VA School for the Deaf & Blind

Location:VA School for Deaf & Blind

Agency Website:

Recruitment Type: Agency Employee Only - A

Job Duties

About us:
The Virginia School for the Deaf and the Blind (VSDB) is located in the historic vibrant city of Staunton Virginia. VSDB provides superior education for students who are deaf/hard of hearing blind/vision impaired deafblind and deaf or blind with other disabilities.

VSDB offers PreK-12 education with both residential and day student options.
VSDB believes that disabilities are challenges not barriers and supports each student in their goal to be independent and to reach their highest academic potential!
VSDB prepares students for life!

The VSDB offers:
Health Insurance
Retirement
Life Insurance and disability coverage

The VSDB is looking for an IT Trainer to provide technical training and support to faculty staff and students. The IT Trainer serves as the first point of contact for IT-related training and technical issues providing high-quality customer service while adhering to school and Commonwealth of Virginia IT policies the Virginia Information Technology Agency (VITA) standards and best practices under ITIL service management.

The IT Trainer at VSDB leads the instructional design development and delivery of technology training across the VSDB this role the role bridges the gap between complex technical tools and our diverse user base ensuring that educators residential staff administrative personnel andwhere applicablestudents are fully equipped to leverage our digital resources. A key priority will be training faculty and staff on VSDBs standard IT offerings workflows cybersecurity best practices and specialized assistive technologies that support our deaf hard-of-hearing blind and visually impaired communities. The IT Trainer serves as the first point of contact for IT-related training providing high-quality customer service through patience innovation and communication while adhering to school and Commonwealth of Virginia IT policies the Virginia Information Technology Agency (VITA) standards and best practices under ITIL service management.

Minimum Qualifications

Deep familiarity with Windows/Mac OS Microsoft 365/Google Workspace ecosystem educational tools (like PowerSchool) and basic network troubleshooting.

Demonstrated strong and effective customer service skills particularly in assisting individuals with disabilities.

Strong grasp of adult learning principles and instructional design. Ability to adapt training styles to different learning paces and tech-comfort levels.

Exceptional public speaking presentation and written communication skills; the ability to translate complex IT jargon into simple actionable steps.

Knowledge of Section 508 compliance digital accessibility standards (WCAG) and a strong willingness to learn or master specialized AT.

Ability to learn and support assistive technology including:
Screen readers (JAWS NVDA)
Screen magnifiers (ZoomText)
Alternative input devices (adaptive keyboards Braille displays)
Text-to-speech and speech-to-text applications
Captioning and video relay services

Ability to communicate complex IT concepts to non-technical users including individuals with hearing or vision impairments.

Strong documentation skills to update and maintain IT knowledge base and accessibility guides.

Preferred demonstrated American Sign Language skills at proficiency level of Survival (ASL) as measured by the Sign Communication Proficiency Interview or agreement to acquire this level of proficiency within three years.

Additional Considerations

Education: College coursework in related field or equivalent combination of education and experiencerequired. Maintaining administrative software/hardware in a college setting preferred.

Experience: 24 years of proven experience as an IT Trainer Technical Trainer or Instructional Designer. Experience in a K-12 or special education environment is a major plus.

Certifications (Preferred but optional): Microsoft Certified Trainer (MCT) Certified Professional in Accessibility Core Competencies (CPACC) or certifications in relevant instructional software

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

If selected as a finalist with VSDB candidates can expect the following:

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police FBI); the Department of Social Services Child Abuse and Neglect Central Registry check; verification of education (relevant to employment); and other checks based on the position.

Application Requirements: Application and/or résumé for this position are only accepted electronically through the Commonwealth of Virginias Electronic Recruitment System. All applications should be submitted by 11:55pm on the closing date for the position. Mailed emailed faxed or hand delivered applications and/or résumés will not be accepted. The decision to interview an applicant is based solely on the information received for this position from the electronic application and/or résumé.

Layoff Preferences: Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of VA employees only) MUST attach these forms when submitting their state application and/or résumé.

VSDB is an EEO employer and is committed to supporting workforce diversity equitable opportunities and inclusivity. Reasonable accommodations are available upon request.

VSDB values our Veterans and encourages all to apply and receive preference in the hiring process. AmeriCorps Peace Corps and other nation service alumni are also encouraged to apply.

Each agency within the Commonwealth of Virginia is dedicated to recruiting supporting and maintaining a competent and diverse work force. Equal Opportunity Employer

Contact Information

Name: Jody Beelendorf

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.