IT Technician

Brent Industries is seeking a motivated IT Technician to join our expanding team. As the primary point of contact for technical support you will play a key role in maintaining our infrastructure and ensuring our hardware and software systems operate at peak performance.

The ideal candidate is a proactive problem-solver who can translate technical issues into clear solutions for colleagues. A keen interest in Powersports is a major plus! This is your chance to build a rewarding career with a dynamic industry-leading company.

Duties and Responsibilities
Help desk: Diagnosing and resolving issues related to hardware and software.
Hardware Maintenance: Set up configure and maintain workstations and network appliances (laptops tablets monitors and peripherals).
Software Maintenance: Assist in identifying software bugs and work towards permanent fixes.
Security: Ensure all devices are updated with the latest security patches and antivirus software.

Requirements and Qualifications
Proficiency with Windows and Android OSs
Basic understanding of Networking protocols such as TCP/IP DNS and DHCP
Proficiency in Microsoft Excel and related applications
An aptitude for low-level AI models (understanding prompt engineering or basic automation tools)
Initiative-taking able to independently work effectively and efficiently
Attention to detail with the ability to effectively multi-task
Critical thinking and problem-solving skills
Ability to communicate professionally with other team members
Technical support experience or associates degree preferred

Why Brent Industries
Ongoing Training and Career Development Opportunities
Competitive Health Insurance
Paid Holidays
Paid Time Off
Monthly Attendance Bonus
Employee Discounts on Parts & Accessories
401k with Guaranteed Employer Contribution
401k Profit Sharing
Cash Balance Pension Plan
Disability & Life Insurance