IT Systems Technician
Honolulu, HI - USA
Job Summary
Description of Primary Responsibilities
- Deploys configures and maintains employee computing devices.
- Provides hardware and software support to users.
- Provides hardware and software support on network systems.
- Provides server and infrastructure support.
- Provides maintenance support for the company websites and communication systems.
- Organizes own work effectively and prioritizes tasks based on operational needs.
- Works independently and collaboratively with others as part of a team.
- Adjusts work priorities in response to changing circumstances.
- Understands how work affects other employees and departments.
- Devises effective solutions based on general goals and objectives of the function.
- Possesses general work-related skills consistent with completion of a high school program including written and verbal communication skills computational and computer skills and mathematical knowledge.
- Possesses foundational understanding of network server and employee computing device operations and system designs.
- Demonstrates growing familiarity with company security and compliance standards.
- Assembles and upgrades employee computing devices including memory storage and other hardware components.
- Diagnoses and troubleshoots network hardware and connectivity issues.
- Monitors and maintains server performance availability backups and critical services according to standards.
- Applies software updates patches and configuration changes across devices network and server systems.
Communications Skills:
- Effectively communicates complex and/or technical information to co-workers and others.
- Exercises tact and diplomacy in resolving mild conflicts or disagreements.
- Effectively communicates information in written (including electronic) correspondence.
- Effectively conveys technical information to non-technical audiences.
An annual incentive bonus with an earning potential of 10% of base pay.
Required Experience:
Manager
About Company
Aqua Engineers, Inc. is a 100% employee-owned company and nominated Hawaii Business Magazine's Best Place to Work for five years in a row from 2020-2024. We consider our employee-owners as our most valuable asset and their growth and development remain our number one priority. Throug ... View more