IT Systems & Support Specialist

Pay: $55000.00 - $85000.00 per year

Why This Is a Great Opportunity

• Join a stable established company where your work directly supports both office users and production operations.
• Step into a hands-on role with visibility variety and real day-to-day impact.
• Be the go-to IT support person helping keep systems devices and teams running smoothly.
• Work across Microsoft 365 user support devices basic networking and production-facing technology.
• Gain exposure to both end-user support and broader systems improvement initiatives in a growing operational environment.

Location: This role is fully on-site in Fishers Indiana with occasional travel to Bedford Indiana to support operations as needed.

Note: Must have 2 years of IT support or systems experience strong Windows and Microsoft 365 skills basic networking knowledge and the ability to work on-site in Fishers. Experience in a manufacturing or operational environment is strongly preferred.

About Us

We support a business focused on operational excellence practical innovation and keeping critical systems running the right way. Our team values responsiveness problem-solving teamwork and hands-on support that helps both office and production teams succeed. Confidential Employer.

Job Description

• Provide day-to-day IT support across hardware software user access and network-related issues
• Troubleshoot Tier 1 and Tier 2 support needs for office and production users
• Set up configure and maintain laptops desktops peripherals and production devices including RF handhelds
• Support Microsoft 365 including Outlook Teams shared resources and user account issues
• Manage user accounts permissions and access in Active Directory and Microsoft 365
• Troubleshoot printers scanners and label printing systems
• Assist with basic network and infrastructure support including Wi-Fi VPN and switches
• Support production floor systems and ERP-related needs
• Partner with internal teams and outside vendors to resolve technical issues quickly
• Assist with upgrades system improvements and ongoing IT initiatives

Qualifications

• 2 years of IT support help desk desktop support or systems support experience
• Strong working knowledge of Windows and Microsoft 365
• Basic understanding of networking user access and device setup
• Experience with Active Directory and account administration
• Strong troubleshooting and communication skills
• Ability to work independently and support users with different technical comfort levels
• Experience in manufacturing warehouse or operational environments preferred
• NetSuite experience is a plus
• Associates degree technical training or equivalent hands-on experience is helpful

Why You Will Love Working Here

This is a great opportunity for someone who likes solving problems staying hands-on and being the person others rely on. You will have a visible role meaningful ownership and the chance to support both daily operations and longer-term system improvements in an environment where your work truly matters.

JPC-930

Job Type: Full-time

Benefits:

• Dental insurance
• Retirement plan
• Vision insurance

Requirements: Must-haves: 2 years of IT support or systems experience strong Windows and Microsoft 365 skills permanent U.S. work authorization

• Nice to haves:

• Additional context: Relocation- Unsure. Packages - Unsure

• Salary Bands:

  • 2 to 3 years directly relevant experience: $58000 to $65000

  • 4 to 5 years directly relevant experience: $65000 to $73000

  • 5 years with stronger manufacturing/systems breadth: $73000 to $85000

Submission Email: Paige -

Quick Recruiter Reference

On-site IT support role in Fishers supporting both office and production users. Person will handle day-to-day support across devices Microsoft 365 accounts printers and basic networking with occasional travel to Bedford. Best fit is a hands-on IT support professional comfortable in a manufacturing or operations-heavy environment.

Recruiters Submission: To submit cancel - IT Systems & Support Specialist - Aalberts hydronic flow control - North America - JPC 930 - Source

**New Job Order Alert**

• Client job title: IT Systems & Support Specialist

• Location: Fishers IN

• On-site hybrid remote: On-site

• Experience: 2

• Good fit job titles/keywords for candidates: IT Support Specialist IT Specialist Help Desk Technician Desktop Support Technician Systems Support Specialist Technical Support Specialist IT Support Analyst IT Generalist Help Desk Support Desktop Support Microsoft 365 Active Directory Windows Support Network Support ERP Support NetSuite Manufacturing IT

• # of hires needed: 1

• Open or not to recruiters on TE: NO

• Job posting strategy (bottom of package details): Near Indy at 900k pop. should be traction on this IT role 2 yrs exp