IT Systems Engineer (Sacramento, CA-BasedOnsite)

APPLY HERE for faster processing!Job Description:Join Intelligent Technical Solutions a dynamic and growing company as our System Administrator (IT Systems Engineer). Were looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented this role youll be pivotal in providing both onsite and remote IT support ensuring our clients receive top-notch technical assistance. Youll handle a range of tasks from system updates to hands-on troubleshooting playing a critical role in maintaining our high standards of IT Responsibilities:This role is expected to be able to resolve the following technical issues with little or no assistance:Workstation operating system issues of any issues of any business application (Office etc.) issues of any -of-business application issues for common applications (SAGE ERP QuickBooks) and for more niche applications with vendor assistance.M365 administration issues of any issues of any and intermediate networking point for in an on-call rotation to provide after-hours and weekend support for onsite and remote Qualifications:Willing to work full-time on-site either at the company office or client locations as with Windows and Mac OS with Server 2016 through with VMWare and Hyper V supporting in Microsoft Entra Admin of three years experience in IT Support or a similar knowledge of Firewalls Switches Network architecture and in supporting MS Office Active Directory backup software endpoint cybersecurity mobile devices and various business with Managed Service Providers (MSPs) is highly Server Certifications are drivers license vehicle insurance and access to a vehicle for client KPIs:CSAT: Scores filled out by clients using the rating system in Score: Assessments performed by the training and quality : Hours entered into tickets in the ticketing / Ticket: Average number of hours entered per service -touch closed: Tickets completed with one time :Pay rate ranges from$30.96/hour up to $38.27and may vary by experience and :Medical Insurance & Time Off (starts at 15 days per year).Maternity/Paternity US Advancement/ & Wellness -paid training and Life Insurance (Employee-paid).Supplemental Health Plans (Employee-paid).Fraud Alert Recruitment Scams:Intelligent Technical Solutions (ITS) has been made aware of fraudulent job postings and communications misrepresenting our company. Applicants are advised to exercise caution and apply only through official ITS doesnotrequest payment or financial information at any stage of the hiring personal information (e.g. Social Security numbers) will not be requested prior to a formal have become aware of fake profiles on LinkedIn Facebook and other social media platforms impersonating our employees and falsely claiming to represent our company. Please exercise caution when interacting with these you receive suspicious messages or requests do not engage. Report them to verified job openings are posted here: HERE for faster processing!

Required Experience:

IC