IT Systems Administrator
Job Location:
Phoenix, NM - USA
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Moove is building the worlds largest fleet and technologies that power mobility platforms. Its flagship Drive-to-Own product democratises access to vehicle ownership through a revenue-based financing model enabling underserved mobility entrepreneurs to thrive.
Through partnerships with companies including Uber and Waymo Moove is expanding across markets and developing the infrastructure systems and teams needed to support its growth.
Moove is seeking an IT Systems Administrator to support employee technology administer IT systems and build automation across our growing business.
Reporting directly to the Network and IT lead you will help employees get the hardware accounts and support they need to work effectively. Your responsibilities will span device procurement and deployment onboarding and offboarding identity and access administration application integrations and daily troubleshooting.
Automation is a core part of this role. You will identify repetitive work and build reliable scripts and integrations that improve service reduce manual effort and support expansion into new markets. We need someone who can resolve an employees immediate problem and then improve the process behind it.
This is a hands-on role based at our Phoenix office supporting employees across multiple locations and time zones. Hardware procurement configuration shipping recovery and inventory management are significant responsibilities alongside systems administration and automation.
Resolve employee IT issues involving macOS Windows ChromeOS mobile devices business applications and connectivity.
Troubleshoot account lockouts password resets MFA issues and application access problems.
Manage assigned IT tickets communicate progress clearly and escalate issues when needed.
Identify recurring problems and improve documentation processes or automation to prevent them.
Participate in scheduled after-hours or on-call coverage for urgent issues with coverage arrangements defined by the Network and IT lead.
Procure laptops Chromebooks phones peripherals and related equipment within approved budgets and purchasing procedures.
Coordinate vendor quotes orders delivery warranties repairs and replacements.
Configure and enroll devices in endpoint management apply company standards and arrange delivery to employees.
Coordinate local purchasing and deployment for international employees and new market launches.
Recover securely wipe redeploy and decommission devices through documented procedures.
Maintain accurate records of device serial numbers assignments locations purchase details warranties and lifecycle status.
Assist with site setup and basic network and Wi-Fi testing under the direction of the Network and IT team.
Administer users groups and permissions in JumpCloud Google Workspace Slack Atlassian/Jira and other approved business applications.
Coordinate onboarding with People and hiring managers so employees have working devices and appropriate access on day one.
Execute offboarding at the approved time including account suspension access and session revocation device recovery and data transfer or retention.
Apply role-based access standards and support periodic access reviews.
Maintain MFA endpoint compliance and other established security controls.
Track software licenses and reclaim or reassign them when appropriate.
Build and maintain scripts and API integrations for onboarding offboarding access administration inventory and recurring reports.
Configure application SSO through JumpCloud and implement provisioning and deprovisioning where supported.
Integrate approved employee lifecycle information from Deel with identity systems and Jira workflows following agreed access and approval rules.
Maintain reporting tools including organizational charts and onboarding summaries as systems and APIs change.
Build logging failure alerts validation and recovery procedures into automation.
Store integration credentials securely and maintain service accounts independently of employee accounts.
Document scripts dependencies runbooks and changes so other IT staff can support them.
Test changes before deployment and coordinate changes that could affect employee access or business operations.
At least three years of experience in IT systems administration IT operations or a closely related role.
Hands-on experience supporting employees and administering end-user devices.
Experience procuring configuring enrolling deploying recovering and tracking hardware.
Experience administering an identity platform such as JumpCloud Okta or Microsoft Entra ID.
Experience administering Google Workspace or Microsoft 365.
Demonstrated experience building and maintaining IT automation using Python PowerShell Bash or a comparable language.
Practical experience with REST APIs JSON authentication logging and error handling.
Experience supporting macOS and Windows with familiarity supporting ChromeOS and mobile devices.
Understanding of SSO MFA role-based access and employee onboarding and offboarding.
Clear communication strong documentation habits and the ability to prioritize competing support and project needs.
Ability to work on-site in Phoenix and support occasional scheduled after-hours work.
Experience with JumpCloud Google Workspace Slack Jira Asana or Deel.
Experience with endpoint management platforms such as JumpCloud MDM Jamf or Intune.
Experience with SAML OIDC and SCIM integrations.
Experience supporting employees across multiple countries and time zones.
Familiarity with Apple Business Manager and automated device enrollment.
Basic networking knowledge including Wi-Fi DNS DHCP and connectivity troubleshooting.
Experience in a growing company where processes and systems are still being established.
Relevant IT identity endpoint management or security certifications.
New hires receive working hardware and approved access on day one.
Offboarding actions are completed at the approved time with access revoked and company data handled correctly.
Employees receive timely support and clear communication.
Device and license records remain accurate as people and equipment move between locations.
Repetitive work is progressively automated with measurable reductions in manual effort.
Scripts and integrations are monitored documented and recoverable when failures occur.
New markets receive consistent IT support and deployment processes.
You will report directly to the Director of Network and IT and work closely with People Engineering Operations and employees across Mooves markets.
The Network and IT lead will set team priorities technical standards architecture and vendor strategy. You will manage assigned operational responsibilities and contribute recommendations to improve the function.
Our team is collaborative curious and focused on building dependable services that help employees do their work. We value practical problem-solving clear ownership and a willingness to improve how things are done.
Moove is strongly committed to diversity within its community. As an Equal Opportunities employer we welcome people from all backgrounds.
Moove is committed to maintaining a safe healthy and productive work environment for all employees. We are a Drug-Free Workplace. Applicants who receive a conditional offer of employment may be required to undergo a pre-employment drug screening.
Moove conducts criminal background checks as part of our hiring process after a conditional offer of employment has been made. A prior criminal conviction will not necessarily disqualify you from employment. We conduct an individualized assessment considering the nature of the offense the time passed since the conviction and the relevance of the offense to the specific responsibilities of the job. We are committed to providing fair chance employment opportunities in accordance with federal state and local laws.
