IT Systems Administrator

Job Responsibilities:

• Administer monitor patch and troubleshoot Windows virtualization platforms directory services group policies storage backups and cloud-connected services.
• Support gaming-related and property systems which may include casino management slot systems player tracking cage and credit point-of-sale hotel access control surveillance integrations and other regulated applications.
• Maintain user accounts role-based access multifactor authentication privileged access and timely onboarding transfer and termination changes.
• Monitor system health capacity logs alerts and scheduled jobs; investigate issues and restore service within established priorities and escalation procedures.
• Perform operating system and application updates vulnerability remediation endpoint protection administration and configuration management in accordance with change-control standards.
• Manage backup schedules validate successful completion test restorations and support disaster recovery and business continuity exercises.
• Provide advanced technical support for servers workstations mobile devices printers interfaces and business applications; document incidents resolutions and recurring problems.
• Coordinate maintenance and troubleshooting with gaming system manufacturers managed service providers telecommunications carriers and other approved vendors.
• Maintain accurate inventories network and system diagrams configuration records standard operating procedures and knowledge articles.
• Support audits regulatory reviews evidence requests and internal controls by producing accurate records and promptly remediating identified issues.
• Follow cybersecurity data privacy segregation-of-duties physical access and confidential information handling requirements.
• Participate in projects upgrades property openings or expansions testing implementation and post-deployment support.

Competencies:

• Service orientation and professional communication
• Analytical troubleshooting and sound judgment
• Security and compliance awareness
• Attention to detail and accurate documentation
• Ownership reliability and follow-through
• Collaboration across departments and vendors
• Ability to remain effective during service disruptions and changing priorities
• Project Management

Work Environment:

• Work is performed in offices data rooms telecommunications closets and active gaming and hospitality areas.
• May be exposed to noise crowds flashing lights and tobacco smoke where permitted by law

Required Experience:

Unclear Seniority