IT Support Technician
Job Location:
Charlotte, VT - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Work in a global technology environment supporting critical business operations across Maersk.
- Collaborate with regional and global IT teams while gaining exposure to workplace technology infrastructure support and technology projects.
- Contribute to continuous improvement initiatives and the adoption of modern workplace solutions including Microsoft Copilot and approved AI tools.
- Build your technical and professional skills in a customer-focused environment that values ownership collaboration and learning.
- Provide onsite technical support for incidents and service requests requiring physical intervention.
- Support laptops desktops printers mobile devices meeting room technology and related peripherals.
- Deliver high-quality support for Microsoft 365 Windows environments standard applications and workplace technology.
- Manage hardware lifecycle activities including deployment inventory management refresh repair coordination and decommissioning.
- Assist with basic troubleshooting of networking Wi-Fi LAN connectivity cabling and local infrastructure components.
- Support technology deployments office moves upgrades and other local IT projects.
- Provide professional support to employees at all levels including executive and VIP stakeholders while ensuring clear communication and follow-through.
- Experience providing onsite IT support workplace technology support or infrastructure support within a corporate environment.
- Strong knowledge of Windows 11 Microsoft 365 desktop hardware printers and end-user device troubleshooting.
- Understanding of networking fundamentals including TCP/IP DNS DHCP Wi-Fi LAN and structured cabling.
- Ability to manage multiple priorities while maintaining high service standards and meeting agreed service levels.
- Excellent communication and interpersonal skills with the ability to support both technical and non-technical users.
- A proactive self-directed approach with strong ownership accountability and problem-solving skills.
- Relevant technical education certifications ITIL knowledge or equivalent practical experience are considered an advantage.
- Job Type: Full-Time
- Location: Charlotte North Carolina United States
- Reporting Line: Area IT Lead
- Compensation: USD $29.00 to $33.00 per hour
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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Required Experience:
IC
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
