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IT Support Supervisor
Job Location:
Job Location:
San Jose, CA - USA
Yearly Salary:
$ 90000 - 125000
Yearly Salary:
Posted:
7 August 2026 (10 hours ago)
Posted:
Application Deadline:
4 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The IT Support Supervisor will oversee specialists responsible for developing configuring and delivering application and end-user training while ensuring employees receive a consistent professional and high-quality support experience.
Key Responsibilities
- Lead coach and support a remote team of IT training and application support specialists
- Oversee the design development and delivery of IT and healthcare application training programs
- Support system stability application readiness data integrity and compliance requirements
- Partner with internal leaders and cross-functional teams to align training and support efforts with organizational needs
- Maintain and improve documentation workflows training materials and support procedures
- Monitor team performance manage schedules and assignments and prioritize workloads
- Promote a service-first culture focused on accountability collaboration and continuous improvement
- Ensure support activities align with healthcare regulations privacy standards and organizational policies
Required Qualifications
- Associates degree in Clinical Informatics Computer Science Business Information Technology or a related field
OR - High school diploma or equivalent plus at least 2 years of IT operations experience
- Active HIPAA compliance credential/training
- Strong working knowledge of IT workflows healthcare applications data integrity and training best practices
- Experience leading teams managing priorities and supporting remote employees
- Strong communication organization documentation and problem-solving skills
- Ability to work collaboratively with clinical operational and technical teams
