IT Support Specialist

For Validation services in the Manufacturing Operations and Business Process area

WHAT MAKES YOU A FIT:

The Technical Part:

• BS in Computer Science Computer Engineering Electrical Engineering or Information Technology and 5 years of IT experience in pharmaceutical manufacturing operations.
• Bilingual: English and Spanish (verbal/ written)
• Shift: Administrative andaccording to business needs.
  • 8:00 AM - 5:00 PM
• Experience in:
  • Ticketing/ITSM Tools
  • User account administration - enablement/disablementpassword resets and changes.
  • GMP environment

The Personality Part:

• If you have a commitment to serving customers with high-quality research and products to embracing a diverse work culture and even to the environment you might just be what were looking for!

AS A PIECE OF FITS YOU WILL: (The day-to-day on the job)

• Provide IT expertise support to process equipment and process automation systems for manufacturing operations and to business process teams during process integration.
• Enhance develop and support Manufacturing Execution System (MES) applications including user requirements specifications protocols and validation execution for manufacturing systems applications.
• Perform process analysis and recommend improvements including assessment recommendation validation and implementation of process automation systems.
• Participate proactively as a team member on implementation projects for new integrated business applications and automation processes providing consulting advice in the use and management of technology.
• Provide support in collaboration with the automation group for installation configuration troubleshooting prototyping and maintenance of computerized systems.
• Provide continuous support and training to users to ensure proper use of software applications following established operational procedures.
• Support Site Automation and Manufacturing teams in evaluating workload and capacity of computer systems to determine feasibility for expanding upgrading or enhancing computer operations.
• Review and test computer programs to ensure they meet manufacturer-recommended requirements for hardware and software at the personal computer and/or host computer system level.
• Determine criticality of component loss prioritize the importance of components and write recommendations for recovering losses using applicable backup/restore procedures.
• Provide project status updates against project plans and perform best efforts to achieve project milestones within pre-established due dates.

BEING A FITS PIECE COMES WITH PERKS:

• One of these is the excellent unmatched never-before-seen customer service of our team (trust us youll be amazed). However thats not all we have to offer. Talk with us to find out!

WHO WE ARE:

We are a Service Provider companydifferent from the rest. We pride ourselves in how we treat the most important piece of our companys puzzle: you! We integrate Engineering Construction Maintenance Utilities and Specialized Technical services across the Island (and in the US as well!). Our company is flexible family-oriented and focused on our resources well-being while providing our Pharmaceutical Medical Device and Manufacturing industryclients with top-notch quality talent.Were FITS!

Are you the Next Piece